Senior Margin, Loss & Integrity Manager

Foodstuffs, Inc.

Senior Margin, Loss & Integrity Manager overseeing retail margin protection and implementing loss prevention strategies at Foodstuffs in Auckland.

Posted 5/19/2026full-timeAuckland • 🇳🇿 New ZealandSeniorWebsite

About the role

Key responsibilities & impact

This is a senior, enterprise-wide role accountable for protecting retail margin through a disciplined, data-led approach to loss prevention, shrink reduction, and integrity controls across our store network.
As a key member of our Retail Operations & Transformation Leadership Team, you’ll set the strategic direction for loss and integrity, lead the design and delivery of an integrated shrink programme, and ensure sustainable, compliant capability is embedded across the business.
A key initial focus will be leading the implementation and governance of Facial Recognition Technology (FRT) as a core loss prevention tool.
Setting strategy and vision for margin protection, loss prevention, and retail integrity across Foodstuffs
Designing and delivering an enterprise shrink and loss prevention programme with measurable outcomes
Leading the rollout and optimisation of Facial Recognition Technology, ensuring operational effectiveness and legal compliance
Partnering closely with Legal, Privacy, Regulatory and Compliance teams on data and privacy obligations
Building strong cross-functional relationships across Store Operations, IT, Product, and external partners
Establishing performance metrics, reporting and insights to drive continuous improvement
Leading risk assessments, audits, and incident responses, including engagement with regulators and law enforcement
Embedding capability, training and change to ensure stores can adopt and sustain loss prevention practices

Requirements

What you’ll need

Extensive experience in senior loss prevention, shrink, security, or risk roles in large retail/FMCG environments
Proven success leading enterprise-wide loss prevention or shrink programmes across multiple sites
Experience leading technology-enabled solutions (e.g. facial recognition, CCTV, analytics)
Strong knowledge of privacy, data protection, and regulatory frameworks, particularly in customer-facing environments
Exceptional stakeholder leadership and influencing skills across executive and operational teams
Advanced analytical and commercial capability, with the ability to translate insights into business impact
Strong programme delivery, governance, and change leadership skills
A continuous improvement mindset with high integrity and a willingness to challenge the status quo

Benefits

Comp & perks

Free carparking - we’ve got over 1,000 carparks including EV plugs
Southern Cross plans for you and your family
Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
Flexible working options, a day off on your birthday, lots of fun on site activities
Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loss preventionshrink reductionrisk assessmentdata analysisprogram deliverygovernancechange leadershipfacial recognition technologyCCTVanalytics

Soft Skills

stakeholder leadershipinfluencing skillscross-functional collaborationcontinuous improvement mindsetintegritystrategic directionoperational effectivenesstrainingcommunicationproblem-solving