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FONEMED

Virtual Care Registered Nurse, RN

FONEMED

Registered Nurse providing virtual care through Fonemed's Canadian operations by triaging patients and offering mental health support over the phone.

Posted 7/30/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telephone triage and mental health support, utilizing clinical judgment and protocols to provide timely care. Proficient in maintaining accurate medical records and delivering clear communication during patient interactions.

Highest-signal resume keywords
Telephone TriageMental Health SupportCrisis InterventionActive CRNNL LicensureClinical Experience in ER or ICU

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical JudgmentCrisis Intervention CareBehavioral Health ExperienceTriage ExperienceMedical Record Documentation
Soft Skills
Clear CommunicationEmpathyDecision-Making
Tools & Technologies
Windows-Based Computer SystemsTelephone SystemsSoftware Programs
Certifications & Qualifications
Active CRNNL Licensure
Industry Keywords
Mental HealthAddictionsAcute CareICUEmergency Room

About the role

Key responsibilities & impact
  • Provide telephone triage and advice to callers to assist them in making timely medical decisions
  • Provide mental health support to callers that could include suicide, addictions and crisis intervention
  • Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
  • Promptly complete confidential medical records as per company documentation standards
  • Provide clear and concise information and direction during patient encounters

Requirements

What you’ll need
  • Graduation from a recognized School of Nursing
  • Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
  • Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset
  • Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
  • Familiarity with windows-based computer systems
  • Comfortable using technology, including telephone systems, software programs, and computer programs

Benefits

Comp & perks
  • Health benefits
  • Retirement saving options
  • Great paid leave program