Follett Software

Lead Product Designer

Follett Software

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Independently propose and drive the experience strategy and vision for an entire product line to align the experience with Product-led roadmap and company goals
  • Collaborate with product managers and other designers to drive outcomes that are cohesive and on-brand
  • Create design artifacts (diagrams, narratives, etc.) that describe business and user requirements and desired outcomes
  • Independently conduct and synthesize ideation sessions that clarify requirements and design approach
  • Conduct user research to uncover user motivations and needs
  • Synthesize qualitative and quantitative data to support design decisions
  • Define a design strategy for 0 to 1 product initiatives when needed
  • Collaborate with Product and Design team members to implement a cohesive AI feature strategy
  • Collaborate on proposals and presentations — championing our commitment to the strategic use of thoughtful, user-focused design throughout the organization

Requirements

  • Bachelor’s degree or equivalent
  • 5-7 years of experience
  • Working understanding of AI design methods and tools, design strategy, conduct ideation sessions, and familiarity with design systems and dev handoff practices
  • Capabilities in some or all these areas with specialty in at least one: Design strategy: ability to deliver product capabilities that align with brand and business goals, revenue targets, and long-term product roadmaps
  • AI proficiency: understanding of, and proficiency using generative design tools and AI-assisted coding workflows (e.g., GitHub, Copilot, Claude Code, CLI, etc.).
  • Interaction design: deep understanding of usability heuristics, common micro-interactions, and responsive frameworks across web and mobile
  • Data literacy: ability to synthesize user behavior data and machine learning metrics to inform iterative design cycles
  • Visual design: working knowledge of visual design fundamental principles (scale, hierarchy, balance, contrast, and Gestalt psychology) to create effective and aesthetically pleasing designs that guide the user's eye and communicate messages efficiently
Benefits
  • Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted)
  • Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching
  • Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans
  • Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time
  • Retirement savings with employer match, vesting every pay period
  • Flexible Spending Accounts for healthcare and dependent care
  • Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services
  • Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
design strategyAI design methodsuser researchdata synthesisinteraction designvisual designusability heuristicsgenerative design toolsAI-assisted coding workflowsdesign systems
Soft Skills
collaborationcommunicationideationstrategic thinkinguser-focused design
Certifications
Bachelor’s degree