Foley Hoag LLP

Systems Engineer

• Design, implement, and manage the firm’s core systems, including compute, networks, storage, Exchange, physical and virtual servers, Active Directory and Group Policy, Certificate Services, authentication platforms, and remote access/mobility solutions.
• Administer and support cloud-based platforms and services such as Microsoft Azure, Office 365, and AWS.
• Monitor, maintain, and optimize system performance to ensure reliability, scalability, and security.
• Perform routine, scheduled, and long-term maintenance, as well as user-facing service tasks, to maintain a high standard of operational excellence.
• Provide expert-level escalation support for complex technical issues.
• Mentor internal IT team members in network and systems operations, fostering skill development and knowledge transfer across the firm.
• Develop and maintain comprehensive technical documentation, including processes, procedures, troubleshooting guides, training materials, and change management records.
• Build and maintain relationships with external partners, vendors, and IT service providers to support operational and project needs.
• Participate in the on‑call rotation to provide after-hours support as needed.
• Be available for occasional overtime, non-standard hours, or travel in support of projects and operational needs. Ensure integrations are secure, efficient, and aligned with enterprise architecture and governance standards.
• Implement security best practices and ensure compliance with relevant security protocols and regulations in collaboration with Information Security, Applications, and Infrastructure teams.
• Collaborate with appropriate cross-functional technology teams to complete risk assessments and develop strategies to mitigate potential security vulnerabilities.
• Maintain documentation of data flows, API endpoints, schemas, and integration logic.
• Contributes to the selection, implementation, and optimization of integration platforms.
• Support data quality, integrity, and reconciliation efforts across systems.

Senior Systems Engineer