Solution Engineer – Network

Focus Group

Solutions Engineer delivering networking infrastructure services for Focus Group’s 30,000 SME customers. Designing, deploying and supporting LAN/WAN, SD-WAN, firewalls and wireless solutions.

Posted 8/20/2026full-timeShoreham-by-Sea • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing, implementing, and managing enterprise network solutions, including SD-WAN, VLANs, and firewalls. Proficient in troubleshooting complex infrastructure issues and providing technical support while ensuring excellent customer experience and documentation standards.

Highest-signal resume keywords

SD-WAN ImplementationVLAN Design and DeploymentFirewall ConfigurationTroubleshooting MethodologyTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RoutingSwitchingNetwork DesignInfrastructure DeploymentCloud MigrationTechnical AuditsNetwork SecurityWireless DesignPowerShellAzure Automation

Soft Skills

Excellent CommunicationAnalytical Problem-SolvingAttention to DetailTime ManagementTeam Collaboration

Tools & Technologies

MerakiCiscoFortinetIT GlueHudu

Certifications & Qualifications

Vendor Certifications in NetworkingVendor Certifications in Security

Industry Keywords

IT Managed Service ProviderITIL FrameworksService ManagementTechnical ScopingCustomer Onboarding

Tech Stack

Tools & technologies

AzureCloudFirewallsSwitching

About the role

Key responsibilities & impact

Deliver installation, configuration and maintenance of customer infrastructure, including SD-WAN, switching, firewalls, wireless, SSE/SASE and other network devices
Act as an escalation point for complex technical faults
Troubleshoot and resolve advanced infrastructure issues across networking estates
Design, implement and migrate enterprise network solutions including LAN/WAN, SD-WAN, VLANs, firewalls and secure wireless
Lead networking projects such as network refreshes, LAN/WAN and SD-WAN rollouts, firewall deployments and wireless deployments
Contribute to cloud migrations, infrastructure deployments and security implementations
Manage technical workstreams within larger programmes and coordinate with project managers, consultants and third-party vendors
Attend customer calls for technical scoping, solution design and implementation planning
Undertake and document site surveys, technical audits and readiness assessments
Support new customer onboarding and technology transitions, ensuring smooth handover to service operations
Audit and document client infrastructure and maintain configuration records
Develop best-practice documentation, knowledge base articles and technical runbooks
Provide solution designs and technical proposals
Mentor and support engineers on complex project deliveries and technical escalations
Stay current with industry developments, emerging technologies and vendor certifications
Work with account management, pre-sales and service teams to ensure a seamless customer experience

Requirements

What you’ll need

Proven experience in a support, infrastructure or solutions delivery role
Excellent written and verbal communication skills
Ability to explain technical concepts to non-technical audiences
Strong troubleshooting methodology and analytical problem-solving skills
Excellent attention to detail and documentation standards
Punctuality, responsibility and excellent time management
Ability to work independently and as part of a project team
Flexibility to adjust working hours or travel for project requirements
Full valid UK driving licence
Desire to grow technical knowledge and achieve industry certifications
Demonstrable expertise in VLANs, routing and switching, firewalls, WAN/SD-WAN, and wireless design and deployment
Experience with Meraki, Cisco and Fortinet
Experience in an IT Managed Service Provider environment (nice to have)
Vendor certifications in networking or security platforms (nice to have)
Experience with PowerShell or Azure Automation (nice to have)
Familiarity with ITIL frameworks and service management principles (nice to have)
Experience with IT Glue, Hudu or similar documentation platforms (nice to have)

Benefits

Comp & perks

Car allowance
Certifications and development support
Clear career progression opportunities
Exposure to varied networking projects across customers and industries