Azure Engineer

Focus Group

3rd Line Support Engineer focusing on Azure and Microsoft 365 within Managed Services team at Focus Group. Role involves complex incident management and mentoring junior engineers.

Posted 7/10/2026full-timeBirmingham • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 - £45,000 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Managing complex Microsoft 365 and Azure support cases from start to resolution
Acting as a technical escalation point for 2nd Line Engineers
Troubleshooting and resolving Azure infrastructure issues
Supporting hybrid identity environments including Active Directory, Entra ID, AD Connect, MFA and Conditional Access
Managing complex Exchange Online, SharePoint Online, Teams and Intune issues
Automating tasks and improving efficiency using PowerShell
Investigating recurring issues and identifying permanent solutions
Supporting project transitions into BAU support
Managing escalations with Microsoft support
Mentoring and developing junior engineers
Contributing to continuous service improvement and technical best practice

Requirements

What you’ll need

Strong Azure infrastructure experience
Advanced Microsoft 365 administration experience
Exchange Online, SharePoint Online, Teams and Intune expertise
Active Directory and Entra ID knowledge
Hybrid identity and Conditional Access experience
PowerShell scripting skills
Azure Administrator certification or equivalent experience
Azure Solutions Architect certification (desirable)
Microsoft Defender, Sentinel or Purview (desirable)
Power Automate or Logic Apps (desirable)
Azure Backup, Azure Site Recovery or Veeam (desirable)
ITIL Foundation (desirable)
Windows Server and on-premises infrastructure support (desirable)

Benefits

Comp & perks

Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital.
Following our $1bn valuation in 2024, we're scaling rapidly and investing in our people and technology to serve our 30,000 customers better every day.
As we grow our portfolio and raise the bar on managed service excellence, we're looking for people who want to be part of something that's genuinely going places.

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Hard Skills & Tools

Azure InfrastructureMicrosoft 365 AdministrationPowerShell ScriptingExchange OnlineSharePoint OnlineTeamsIntuneHybrid IdentityConditional AccessTroubleshooting

Soft Skills

MentoringProblem SolvingCommunication

Certifications

Azure Administrator CertificationAzure Solutions Architect CertificationITIL Foundation