Network Engineer – Meraki

Focus Group

3rd Line Engineer - Networking at Focus Group handling complex networking incidents and supporting junior engineers. Collaborating with customer IT teams and connectivity providers for service improvement.

Posted 7/10/2026full-timeBirmingham • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 - £45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex networking incidents and service requests, with a strong focus on Meraki technologies and advanced routing and switching. Capable of mentoring junior engineers and contributing to service improvement initiatives while ensuring adherence to change management processes.

Highest-signal resume keywords

Meraki MX, MS And MR SolutionsRouting And Switching TechnologiesSD-WAN Deployment And TroubleshootingCCNA CertificationNetwork Automation Or Scripting Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting LAN And WAN EnvironmentsVLANsSTPInter-VLAN RoutingLink AggregationFirewall SolutionsMPLSBroadbandLeased LinesFailover Technologies

Soft Skills

Excellent Troubleshooting SkillsProblem-Solving SkillsMentoring

Tools & Technologies

Meraki TechnologiesCiscoFortinetVoIPSANsStructured Cabling

Certifications & Qualifications

CCNP CertificationMeraki Accreditation (CMNA/CMNO)ITIL Foundation Certification

Industry Keywords

Change Management ProcessesService Improvement InitiativesTechnical Best Practice

Tech Stack

Tools & technologies

SwitchingVoIP

About the role

Key responsibilities & impact

Manage and resolve complex networking incidents and service requests.
Act as an escalation point for 2nd Line Engineers.
Troubleshoot LAN and WAN environments, including routing, switching and SD-WAN.
Support and administer Meraki MX, MS and MR technologies.
Design and implement network changes following change management processes.
Liaise with ISPs, carriers and connectivity suppliers to drive fault resolution.
Investigate recurring issues and identify permanent solutions.
Support project handovers into business-as-usual support.
Mentor and support junior engineers.
Contribute to service improvement initiatives and technical best practice.

Requirements

What you’ll need

Strong experience supporting Meraki MX, MS and MR solutions.
Advanced understanding of routing and switching technologies.
Experience with VLANs, STP, inter-VLAN routing and link aggregation.
Strong SD-WAN deployment and troubleshooting experience.
Knowledge of MPLS, broadband, leased lines and failover technologies.
Experience supporting firewall solutions including Meraki, Cisco or Fortinet.
CCNA certification or equivalent practical experience.
Excellent troubleshooting and problem-solving skills.
CCNP certification.
Meraki accreditation (CMNA/CMNO).
Wireless and RF design experience.
Network automation or scripting experience.
ITIL Foundation certification.
Experience with SANs, VoIP and structured cabling.

Benefits

Comp & perks

Ready for Your Next Challenge?
If you're a networking specialist looking for an opportunity to work with modern technologies, solve complex technical issues and develop your career within a growing technology business, we'd love to hear from you.
Apply today and join Focus Group as our next 3rd Line Engineer - Networking.