Sales

• Manage and coach a team of BDMs selling IT managed services, cloud, cyber security, and telecoms
• Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression
• Shadow calls and client meetings to provide real-time coaching and feedback
• Jump into complex deals to support closing – you'll still be selling alongside your team
• Monitor CRM activity and ensure accurate pipeline management
• Run morning huddles and team meetings to drive daily focus and energy
• Review proposals and help craft compelling solutions for challenging opportunities
• Handle escalations and support your team with technical questions or difficult conversations
• Set and track individual and team targets (revenue, meetings, conversion rates, deal sizes)
• Identify underperformance early and implement improvement plans
• Conduct regular 1-2-1s focused on skills development and target achievement
• Manage PIP processes and make tough decisions when necessary
• Recognize and reward top performers to maintain momentum and morale
• Ensure your team follows sales processes and methodology consistently
• Collaborate with pre-sales, technical teams, and operations to remove blockers
• Provide accurate weekly/monthly forecasting to senior leadership
• Report on team performance metrics and identify trends or issues
• Work with marketing on lead quality and campaign effectiveness

IT Sales Manager

IT Sales Specialist