AI & Automation Engineer

Focus Group

AI and Automation Engineer building PowerShell, Microsoft 365, and AI workflows for Focus Group, a UK technology provider. Improving internal and customer processes through intelligent automation.

Posted 9/4/2026full-timeShoreham-by-Sea • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing automation workflows using Rewst, Jinja2, and Microsoft Graph API, while effectively managing PowerShell scripting and AI-powered automation solutions. Strong analytical skills and the ability to translate business requirements into scalable automation processes are essential.

Highest-signal resume keywords

PowerShell ScriptingMicrosoft Graph APIWindows Server AdministrationAI-Powered AutomationSQL Database Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PowerShell ScriptingMicrosoft Graph APISQL Database KnowledgeWindows Server AdministrationActive Directory ManagementWorkflow AutomationAI Model ConfigurationJinja2 DevelopmentTroubleshooting AutomationProcess Improvement

Soft Skills

Analytical SkillsProblem-SolvingIndependent WorkTime ManagementCollaboration

Tools & Technologies

RewstN8nMicrosoft 365Entra IDExchange OnlineClaudePower BIPower AppsRPA TechnologiesAutomation Library Management

Industry Keywords

MSP ExperienceTelecoms IndustryAI-Powered Customer SupportTicket Automation

Tech Stack

Tools & technologies

AzureDNSRPASQL

About the role

Key responsibilities & impact

Design and develop automation workflows using Rewst and Jinja2
Build and maintain PowerShell scripts across Windows Server and Active Directory environments
Develop automations using Microsoft Graph API, Entra ID, and Exchange Online
Create and support AI-powered automations and digital agents using platforms such as Claude and Rewst
Configure, tune, and optimise AI models to improve efficiency, adoption, and resolution rates
Utilise platforms such as n8n to develop automation solutions where required
Troubleshoot and support existing automations for internal teams and customers
Work closely with Technical Leads and operational teams to identify new automation opportunities
Produce high-quality technical documentation and user guides
Translate business requirements and AI outputs into scalable automation solutions

Requirements

What you’ll need

Strong PowerShell scripting experience
Experience working with Windows Server, Active Directory, DHCP, and DNS
Experience with workflow automation platforms such as Rewst or similar
Knowledge of Microsoft 365 administration, including Entra ID and Exchange Online
Experience with Microsoft Graph API
Strong SQL database knowledge, including Microsoft SQL or Azure SQL
Practical experience with AI, chatbot, or LLM-based platforms
Strong analytical and problem-solving skills
Ability to work independently and manage competing priorities
A hands-on approach with a passion for improving processes through technology
Desirable: Experience with n8n or similar automation platforms
Desirable: Experience building AI agents or LLM-powered workflows
Desirable: Knowledge of AI-powered customer support and ticket automation tools
Desirable: Previous MSP or telecoms industry experience
Desirable: Experience with Power BI, Power Apps, or RPA technologies
Desirable: Knowledge of source control and automation library management

Benefits

Comp & perks

Salary: Competitive, dependent on experience