Relationship Associate, Loan Operations

FNBO

Relationship Associate supporting FNBO, a commercial bank, with business deposit processing and loan operations. Assisting customers, reviewing documents, and supporting complex loan closings.

Posted 8/17/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesJuniorMid-Level💰 $47,613 - $78,560 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in deposit and lending transaction processing, with a strong focus on client service and relationship management. Proficient in handling loan documentation, processing complex loans, and maintaining commercial deposit accounts while ensuring attention to detail and confidentiality.

Highest-signal resume keywords

Banking Industry ExperienceClient Service SkillsLoan Documentation SupportAttention to DetailInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ProcessingCommercial Deposit AccountsLoan TrackingLoan ClosingsComplex Loan Processing

Soft Skills

Interpersonal CommunicationAttention to DetailCustomer Service

Certifications & Qualifications

High School DiplomaGEDAssociate's Degree

Industry Keywords

BankingFinancial ServicesBranch BankingLendingCustomer Relationship Management

About the role

Key responsibilities & impact

Support the business customer segment through deposit and lending transaction processing
Provide loan closing documentation support
Identify and address other business customer needs
Develop and maintain strong working relationships with peers, customers, and lending staff
Greet and assist customers in this customer-facing role
Facilitate customer research and corrections
Process loan payments, advances, and maintenance
Originate and maintain commercial deposit accounts
Perform loan tracking tasks
Review loan documents
Assist with loan closings
Process complex loans, including construction draws and floor plans
Provide operational support to lending staff

Requirements

What you’ll need

Minimum two years’ experience in the banking industry
Strong client service background and skills
Ability to handle confidential and sensitive information
Demonstrated written and exceptional interpersonal communication skills by telephone and in person
Ability to complete multiple assignments/projects with quality, accuracy, and within set deadlines
Exceptional attention to detail
High school diploma or GED
Unrestricted work authorization and no future sponsorship requirement
Associate’s degree is an additional qualification
1–3 years of banking or financial services experience
1–3 years of branch banking experience
0–12 months of lending experience

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Work-life balance
Mentorship and professional growth opportunities