Director, Card & Merchant

FNBO

Director managing the full sales and account management lifecycle for FNBO's Commercial Card and Merchant Services. Leading teams while driving customer acquisition and revenue growth across multiple channels.

Posted 7/31/2026full-timeOmaha • Colorado, Montana • 🇺🇸 United StatesLead💰 $136,655 - $232,313 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Commercial Payments products and account management, with a strong focus on driving customer acquisition and revenue growth. Proven leadership in coaching teams, developing strategic business plans, and executing effective sales strategies.

Highest-signal resume keywords

Commercial Payments ExpertiseAccount Management LeadershipCRM Software ProficiencyStrategic Business PlanningProject Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial PaymentsAccount ManagementSales Performance ReportingBusiness DevelopmentCustomer OnboardingAnalytical SkillsNegotiation SkillsDetail OrientationResults-Oriented MindsetTeam Development

Soft Skills

Excellent CommunicationInterpersonal SkillsStrategic Thinking

Tools & Technologies

CRM Software

Industry Keywords

Commercial Card ProgramMerchant ServicesCustomer AcquisitionRevenue GrowthLead Generation

About the role

Key responsibilities & impact

The Director, FNBO Card and Merchant owns the full sales and account management lifecycle for FNBO's proprietary Commercial Card program and Merchant Services.
Driving new customer acquisition, spend and revenue growth, and account retention.
Lead a dual-purpose team of FNBO Card Specialists who handle both sales and account management.
Partners with senior leadership and cross-functional teams to align strategy with organizational goals.
Coaches and develops the team, recruits top talent, and maintains deep expertise in FNBO's Commercial Card and Merchant Services solutions.
Generates lead volume and collaborates with leadership teams to ensure business development plans align with strategic objectives.
Provides detailed communication and reporting on sales performance to internal and external partners.
Coaches and develops the team to accurately complete all sales paperwork and documentation.
Ensures flawless execution of new customer setups and onboarding for all products.

Requirements

What you’ll need

Bachelor’s Degree preferred (Finance, Business or other related field of study)
Minimum 7+ years relevant experience working in account management or related field, with at least 5 years in a leadership role.
Strong knowledge and experience with Commercial Payments products (Treasury, Card, Merchant, Global Banking)
Excellent communication, negotiation, and interpersonal skills.
Strategic thinker with the ability to develop and execute effective business plans.
Proficiency in CRM software and other relevant tools.
Results-oriented mindset with a focus on driving business growth and exceeding targets.
Strong analytical skills and attention to detail.
Project management experience.
Ability to thrive in a fast-paced, dynamic work environment.
Commitment to continuous learning and professional development.
Willingness to travel for client meetings or team events.

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance