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FNBO

Relationship Associate, Loan Operations

FNBO

Relationship Associate role supporting business customer segment with lending and deposit activities at FNBO. Requires minimum 2 years banking experience and strong client service skills.

Posted 5/20/2026full-timeColumbus • New York • 🇺🇸 United StatesJuniorMid-Level💰 $47,613 - $78,560 per yearWebsite

About the role

Key responsibilities & impact
  • Support the business customer segment through deposit and lending transaction processing
  • Loan closing documentation support, and other business customer needs to be identified
  • Develop and maintain a strong working relationship with peers, customers, and lending staff
  • Greeting and assisting customers
  • Facilitating customer research and corrections
  • Processing loan payments, advances, and maintenance
  • Origination and maintenance of Commercial deposit accounts
  • Real Estate service form assistance
  • Loan system workflow assistance
  • Loan tracking tasks
  • Loan document review
  • Loan closing assistance
  • Complex loan processing (Construction Draws, Floor plans)
  • Provide Operational support to lending staff

Requirements

What you’ll need
  • Minimum two years’ experience in the banking industry
  • Strong client service background and skills
  • Demonstrated ability to handle confidential and sensitive information
  • Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors
  • Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines.
  • Exceptional attention to detail
  • High school diploma or GED

Benefits

Comp & perks
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Time Off Programs
  • Health Savings Account (HSA)/Dependent Care
  • Employee Banking
  • Growth Opportunities
  • Tuition Assistance
  • Short-Term/Long-Term Disability Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
loan processingloan documentationcommercial deposit accountsloan trackingloan paymentsconstruction drawsfloor plans
Soft Skills
client serviceinterpersonal communicationattention to detailorganizational skillsability to handle confidential informationtime management
Certifications
high school diplomaGED