Procurement

• The Director of UDAAP Prevention will oversee all aspects of the UDAAP Prevention and Enhanced Vendor Management programs.
• Serve as the subject matter expert for UDAAP, FDCPA, TCPA and Title X of Dodd Frank related to service providers.
• Interact with key stakeholders to set direction for the Programs, provide advice and guidance and assert credible challenge.
• Regulatory Change Management: Provide regulatory advice, monitor regulatory landscape, establish implementation requirements, conduct reviews of new products and business initiatives, maintain program artifacts, provide direction on vulnerable populations.
• Compliance Training: Develop UDAAP, FDCPA, TCPA and Enhanced Vendor Management training for various business units.
• Compliance Controls: Advise on adequacy of risk statements within the UDAAP Assessment, administer action plans, implement Corporate Compliance Testing Standards, document work papers and issues in Archer, develop and monitor key risk indicators.
• Compliance Issues and Corrective Action: Implement and adapt remediation standards, approve action plans and validate implementation, ensure visibility and reporting regarding action plans or key risk indicators.
• Complaints: Evaluate complaints to identify areas of improvement.
• Regulatory Examinations/Audits: Provide information for regulatory exams and internal audits, discuss decisions with regulators.
• Leadership & Teamwork: Promote collaboration, foster positive relationships, liaise with business units and Compliance stakeholders, ensure responsible business growth, set priorities and escalate as needed, lead crucial conversations with Senior Executives.

Director, UDAAP Prevention and Enhanced Vendor Management

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