Community Lending Loan Originator Assistant – Bilingual

FNBO

Assist Loan Originators with all aspects of mortgage lending while providing a quality customer experience. Focus on building relationships and driving loan production goals across multiple states in the U.S.

Posted 4/30/2026full-timeRemote • Arizona, Colorado, Connecticut, New Jersey, New York • 🇺🇸 United StatesMid-LevelSenior💰 $37,454 - $59,927 per yearWebsite

Tech Stack

Tools & technologies

Unity

About the role

Key responsibilities & impact

Assist Loan Originator with all aspects of the mortgage lending process
Conducting loan applications via telephone and face to face
Preparation of disclosures, including Good Faith Estimates
Communication with borrowers, agents, appraisers, underwriters, processors and closers throughout the loan process
Counseling borrowers
Conducting pre-qualifications
Closing loans
Written correspondence with customers
Research, identify and develop networks that enable exposure and opportunities to develop relationships with potential prospects and existing clientele.
Prospect and build new relationships with both inside and outside of the bank while respecting the relationships of the Loan Originator.
Provide sales and administrative support to assigned business office and the mortgage lending group.
Provide input and assist in the development of marketing materials and strategies.
Assist in the development and maintenance of clientele files.
Conduct industry research and recommend the development of new products and services.
Assist in the development and maintenance of reporting metrics on office performance.
Maintain and continuously enhance industry knowledge of specific product & service expertise consistent with chosen area of expertise.
Research, identify and recommend in-depth comprehensive/detailed training and learning opportunities for self and products.
Identify the going forward impacts and opportunities of trends within the industry.
Provide input to and assist in the development of industry related communications.
Demonstrate organizational advocacy through positive teamwork, trust and mutual respect for customers and employees.
Develop and implement initiatives that reinforce the mission, vision and advocacy model of First National Bank of Omaha and align to delivering the ultimate home mortgage experience and aligning to First National’s Operating Philosophy.
Provide an individualized and meaningful quality customer experience by engaging the customer, employees, and communities through accountability and mutual respect, integrity, unity, passion and listening to the needs of the customer and employees.
Seek opportunities and drive development within assigned role - Increasing revenue and reducing expenses.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
Complete compliance training and adhere to internal procedures and controls, as required.
Report any known violations of compliance policy, laws, or regulations.
Report any suspicious customer and/or account activity.
If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues.
Exhibit professional behavior and promote positive working relationships.
Complete special projects as assigned within allotted time frames.
Be accountable for continuous best efforts to complete the job assigned.
Exercise a willingness to be a resource to colleagues.
Practice Real Estate Lending values and support the goals and strategic plan.
Be proactive and respectful in all relationships.

Requirements

What you’ll need

High School Diploma and/or equivalent work experience
Basic knowledge in the area of Real Estate mortgage market in local area
Strong time management and organizational skills
Ability to be a self starter and be self motivated
Strong communication and presentation skills
Strong knowledge of Microsoft Office
Proficiency in English and Spanish
Licensing for area or be along the path to obtaining

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

loan applicationsGood Faith Estimatespre-qualificationsclosing loansindustry researchreporting metricscompliance trainingReal Estate Lending

Soft Skills

time managementorganizational skillsself-starterself-motivatedcommunication skillspresentation skillsteamworkcustomer experience

Certifications

High School Diplomalicensing for area