Director, Business Growth and Operations

FMI

Director scaling FMI’s Project Manager and Construction Business Academies. Owning revenue, profitability, growth, teams, and client outcomes for built-environment learning programs.

Posted 8/19/2026full-timeRaleigh • Colorado, North Carolina • 🇺🇸 United StatesLead💰 $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program performance management, financial oversight, and business development within the built environment sector. Proven ability to lead high-performing teams, drive revenue growth, and enhance operational efficiency through strategic planning and execution.

Highest-signal resume keywords

P&L ManagementBusiness DevelopmentFinancial Performance ManagementTeam LeadershipStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingForecastingRevenue GrowthProposal DevelopmentPipeline ManagementEnrollment TargetsOperational ImprovementsContent RefinementPerformance MetricsClient Relationship Management

Soft Skills

Strategic ThinkingProblem SolvingCommunicationCoachingFeedback

Tools & Technologies

Microsoft OfficeSalesforceNetSuiteCvent

Industry Keywords

Built EnvironmentConstructionRevenue-Generating ProgramOperational DisciplineClient Experience

About the role

Key responsibilities & impact

Own end-to-end program performance across assigned offerings, with accountability for revenue growth, profitability, and continuous improvement
Own financial performance, including forecasting, budgeting, pricing strategy, and margin management
Lead business development through client discovery, proposal development, pricing strategy, pipeline performance, and enrollment targets
Set growth strategy and roadmap for additional performance and technical offerings
Build, lead, and develop a high-performing team of Program Operations Managers, Coordinators, and subcontracted facilitators
Set clear expectations, drive accountability, and ensure operational discipline
Foster ongoing feedback and coaching and develop direct reports
Partner with Marketing, Consulting, and Operations to drive program visibility, demand generation, and execution excellence
Improve efficiency, scalability, and program impact through systems, processes, and operational improvements
Own the end-to-end client experience to drive retention, repeat business, and long-term client relationships
Partner with facilitators and subject-matter experts to align content and delivery quality with client and market needs
Contribute to facilitation and content refinement aligned with built-environment client needs

Requirements

What you’ll need

Experience owning or operating a P&L, business unit, or revenue-generating program required
7+ years of experience building, scaling, or operating a business, program portfolio, or revenue-generating unit, including direct team leadership and P&L or growth accountability
Proven experience managing complex programs or business units with multiple stakeholders
Demonstrated ability to manage financial performance, including budgeting, forecasting, and driving revenue or margin growth
Demonstrated experience leading business development, including pipeline management, proposal development, and enrollment or sales targets
Bachelor's degree in business, marketing, education, or a related field required
Experience in the built environment, including construction or related industries, preferred
Facilitation, coaching, or leadership development experience a plus, but not required
Demonstrated ability to coach and develop direct reports, with a track record of investing in team members' growth
Strong strategic thinking, problem solving, and communication skills
Proficiency with Microsoft Office, Salesforce, NetSuite, and Cvent
Ability to operate effectively in dynamic, fast paced, and ambiguous environments with minimal direction
Must be legally authorized to work in the U.S. on a full-time basis
FMI is unable to provide visa sponsorship

Benefits

Comp & perks

Annual bonus opportunity
Fully paid employee medical insurance
Life insurance
Long-term disability coverage
Additional benefit elections
Competitive 401(k) plan
Paid time off (PTO)
Parental leave