Program Coordinator

FMI

Program Coordinator supporting planning and execution of experiential learning programs at FMI’s Training Institute. Managing logistics, communication, and materials for high-quality program delivery.

Posted 6/27/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

The ideal candidate must demonstrate strong organizational and project coordination skills while effectively managing client communications and logistics. A commitment to accuracy and attention to detail is essential in supporting program operations and ensuring a seamless experience for participants.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event PlanningProject CoordinationProgram OperationsData IntegrityInvoicingPayment ProcessingAssessment AdministrationLogistics CoordinationInventory ManagementCustomer Service

Soft Skills

Verbal CommunicationWritten CommunicationListening SkillsInterpersonal SkillsTime ManagementProblem-SolvingAdaptabilityAttention to DetailCollaborationJudgment

Tools & Technologies

Microsoft OfficeCventSalesforceNetSuite

Certifications & Qualifications

Associate’s Degree

Industry Keywords

Corporate Learning ProgramsTrainingConferencesProgram MaterialsClient InquiriesOutreachTechnical IssuesPost-Event Follow-UpMarketing OutreachOnsite Arrangements

About the role

Key responsibilities & impact

Serve as the initial point of contact for client inquiries, outreach, and troubleshooting.
Communicate with clients to ensure completion of pre-program requirements.
Administer assessments across multiple programs and resolve technical issues with vendors and participants.
Prepare, manage, and maintain all program materials, including production, shipping, and restocking.
Track and maintain inventory of program materials and onsite resources.
Coordinate logistics for client and staff travel, accommodations, meals, and onsite arrangements.
Work with venues to confirm meal counts and shuttle service.
Support registration processes in Cvent and Salesforce, ensuring accuracy and data integrity.
Assist with invoicing, payment processing, and subcontractor expense audits in partnership with accounting.
Complete post-event follow-up including distributing surveys, certificates, photos, and assessment results.
Support ongoing program communication, program updates, and marketing outreach to participants and alumni.

Requirements

What you’ll need

Associate’s degree in business, marketing, education, training, or related field; OR Equivalent combination of education and experience
3+ years of experience in event planning, project coordination, program operations, or administrative support
Experience supporting training, conferences, or corporate learning programs preferred
Excellent verbal, written, and listening communication skills
Strong interpersonal and customer service capabilities
Ability to manage multiple priorities and meet deadlines
Exceptional attention to detail and commitment to accuracy
Strong organizational, time management, and project coordination skills
Ability to work effectively in fast-paced, collaborative environments with minimal supervision
Demonstrated judgment, problem-solving, and adaptability
Proficiency with Microsoft Office; experience with Cvent, Salesforce, or NetSuite preferred.

Benefits

Comp & perks

Fully paid employee medical insurance
Life insurance
Long-term disability
Additional benefit options
Competitive 401(k)
Paid time off (PTO)
Parental leave