Programs Director

FMI

Programs Director leading FMI’s experiential learning programs with financial oversight and team development. Ensuring exceptional client experiences and innovative program execution with strategic leadership.

Posted 4/26/2026full-timeRaleigh • Colorado, North Carolina • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Provide strategic leadership for FMI’s experiential programs, ensuring alignment with firm strategy, market demand, and evolving client needs
Own end-to-end program performance across assigned offerings, operating each program as a business with accountability for revenue growth, profitability, client experience, and continuous improvement
Build, lead, and develop a high-performing team of Program Operations Managers, Coordinators, and subcontracted staff, setting clear expectations, driving accountability, and ensuring operational discipline
Own program financial performance, including revenue growth, forecasting, budgeting, pricing strategy, and margin management
Lead business development for assigned programs, including client discovery, proposal development, and pricing strategy, with accountability for pipeline performance and enrollment targets
Partner cross-functionally with Marketing, Consulting, and Operations to drive program visibility, demand generation, and execution excellence
Own the end-to-end client and participant experience, ensuring programs deliver practical, industry-relevant outcomes that drive retention, repeat business, and long-term client relationships
Identify and implement opportunities to improve efficiency, scalability, and overall program impact through systems, processes, and operational improvements
Participate in facilitation and content refinement as needed, ensuring alignment with built environment client needs and translating industry challenges into practical learning experiences

Requirements

What you’ll need

Bachelor’s degree in business, marketing, education, or a related field required; advanced degree preferred
10+ years of experience in program management, organizational development, or leadership development, including direct team leadership
Experience owning or operating a P&L, business unit, or revenue-generating program strongly preferred
Proven experience managing complex programs or business units with multiple stakeholders
Demonstrated ability to manage financial performance, including budgeting, forecasting, and driving revenue or margin growth
Strong strategic thinking, problem solving, and communication skills
Experience in facilitation, coaching, or leadership development preferred
Experience in the built environment, including construction or related industries, strongly preferred
Proficiency with Microsoft Office, Salesforce, NetSuite, and Cvent
Ability to operate effectively in dynamic, fast-paced, and ambiguous environments with minimal direction
Ability to lift program materials (50–100 lbs.) with support

Benefits

Comp & perks

Fully paid employee medical insurance
Life insurance
Long-term disability coverage
Competitive 401(k) plan
Paid time off (PTO)
Parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementorganizational developmentleadership developmentP&L managementbudgetingforecastingrevenue growthmargin managementfacilitationcoaching

Soft Skills

strategic thinkingproblem solvingcommunicationteam leadershipaccountabilityoperational disciplineclient relationship managementefficiency improvementadaptabilitycollaboration