Application Support Engineer

FMI

Application Support Engineer managing API integrations and cloud infrastructure for Corp Services-Data. Focusing on automation, data consistency, and collaboration with internal teams in Tampa, Florida.

Posted 4/12/2026full-timeTampa • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

AirflowApacheAWSAzureCloudEC2Google Cloud PlatformLinuxPythonSOAPSQL

About the role

Key responsibilities & impact

Manage and develop API integrations across platforms such as Salesforce, Cvent, HubSpot, and NetSuite, ensuring data consistency and seamless automation
Design, implement, and maintain workflow automations using scripting languages (preferably Python) and no-code tools such as Zapier
Maintain AWS cloud infrastructure, including EC2 instances, VPCs, IAM, RDS, security groups, and storage solutions, ensuring security and scalability
Manage on-premises servers using Proxmox to run services and virtualized environments
Monitor application events alerts, job schedules, capacity monitors, and performance KPIs
Create and own change requests raised to address any of the above issues
Manage and configure Linux-based systems and leverage bash scripting for system automation and process optimization
Utilize Apache Airflow for orchestration and scheduling of automated workflows across business systems
Handle escalated support cases that require engineering-level troubleshooting and solutions
Collaborate with the Application Support Manager and Analysts to translate business requirements into technical solutions
Proactively share knowledge with the team and update the knowledge base with support documentation (e.g., Confluence)
Implement and maintain dbt (data build tool) workflows to manage transformations and data pipelines
Collaborate with data teams to ensure smooth development workflows using Git and GitHub for version control and code collaboration
Manage and optimize GitHub repositories, ensuring proper documentation, branch management, and code reviews for business systems projects
Optimize system performance through automation, custom scripts, and server management
Implement data migration strategies and cloud/on-prem storage solutions for scalable business systems
Ensure all systems and integrations adhere to data security policies and industry best practices
Document technical workflows, processes, and configurations for internal and external stakeholders
Work with third-party vendors and internal teams to support system enhancements, upgrades, and performance improvements

Requirements

What you’ll need

B.S. or B.A. in Computer Science, Information Systems, Engineering, or related field
24 months previous experience as a data analyst with focus in integrations, cloud services (AWS/GCP/Azure), and process automation
Proficiency in API management and integration, including RESTful and SOAP APIs
Strong knowledge of AWS cloud services, including EC2, RDS, VPCs, IAM, and security protocols
Hands-on experience with Python for workflow automation and scripting
Strong knowledge of Windows/Linux operating systems for managing servers and services
Experience with Apache Airflow for task orchestration and scheduling
Advanced proficiency in SQL for querying, updating, and maintaining data in relational databases
Proficiency in using Git and GitHub for version control, branching, and code collaboration
Strong understanding of version control best practices, including branch management, pull requests, and repository management
Strong problem-solving and debugging skills, with the ability to handle complex escalated issues
Experience in system architecture, data flows, and ensuring system reliability and scalability
Strong understanding of data security and compliance practices (e.g., encryption, access controls)

Benefits

Comp & perks

Paid employee medical insurance
Life insurance
Long-term disability
401(k) plan
Paid time off
Parental leave benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API managementPythonAWSSQLApache AirflowLinuxGitGitHubdbtscripting

Soft Skills

problem-solvingdebuggingcollaborationknowledge sharingdocumentation

Certifications

B.S. in Computer ScienceB.A. in Information SystemsB.S. in Engineering