FMI

Training Coordinator

FMI

full-time

Posted on:

Location Type: Hybrid

Location: Raleigh • North Carolina • United States

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About the role

  • Provide internal project coordination support across multiple concurrent programs and sessions, including maintaining project workstreams, tracking milestones, and managing file organization and archiving.
  • Monitor participant and program updates, assess impact to materials and assessments, and implement necessary adjustments to ensure accuracy and alignment.
  • Monitor relevant client communications and coordinate shipment notifications as needed.
  • Manage assessment administration across multiple programs, including launching assessments, communicating with participants, sending reminders, resolving technical issues, tracking completion, and distributing reports.
  • Manage ordering, production, shipment, and tracking of participant and program deliverables, including activities and materials.
  • Maintain and track inventory of materials and activity supplies.
  • Coordinate and schedule virtual one-on-one debrief sessions between coaches and participants, including Zoom logistics and calendar invitations.
  • Complete invoicing, payment processing, and subcontractor expense audits in partnership with accounting.
  • Execute post-event follow-up, including distributing evaluation surveys, compiling reports, and sharing results with the team.
  • Proof work plan documents, workbooks and presentations for spelling, grammar (according to AP Style rules) and formatting (according to current FMI corporate marketing guidelines) with client-ready results.

Requirements

  • Associate’s degree in business, marketing, education, training, or a related field; or an equivalent combination of education and experience
  • 3+ years of experience in event planning, project coordination, program operations, or administrative support
  • Experience supporting training programs, conferences, or corporate learning initiatives preferred
  • Excellent verbal, written, and listening communication skills
  • Strong interpersonal and customer service skills
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Exceptional attention to detail and commitment to accuracy
  • Strong organizational, time management, and project coordination skills
  • Ability to work effectively both independently and collaboratively with minimal supervision
  • Demonstrated judgment, problem-solving skills, and adaptability
  • Strong document proofreading skills, including spelling, grammar, and formatting
  • Proficiency in Microsoft Office (PowerPoint, Excel, and Word)
  • Experience with Microsoft Teams, Adobe Acrobat/PDF, and Salesforce is a plus
  • Ability to remain seated for extended periods while working at a computer
  • Ability to lift and move program materials weighing up to 50 lbs
Benefits
  • fully paid employee medical insurance
  • life insurance
  • long-term disability
  • additional benefit options
  • competitive 401(k)
  • paid time off (PTO)
  • parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project coordinationevent planningprogram operationsadministrative supportdocument proofreadinginvoicingpayment processinginventory managementassessment administrationmilestone tracking
Soft Skills
communication skillsinterpersonal skillscustomer service skillsorganizational skillstime managementattention to detailproblem-solving skillsadaptabilityindependent workcollaborative work
Certifications
Associate’s degree