Customer Success Manager

FMC Group

Customer Success & Growth Manager supporting Turkish farmers with additive technologies for improved agricultural practices and sustainability. Engaging with growers for successful technology adoption and optimization.

Posted 5/18/2026full-timeRemote • 🇹🇷 TurkeyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop, maintain, and grow strong relationships with the existing customer base, primarily farmers and agricultural businesses, while identifying and acquiring new customers in the region.
Build, manage, and expand partnerships with local plastic manufacturing partners to ensure reliable production capacity, quality standards, and timely delivery.
Identify and establish demonstration and trial sites in collaboration with growers and manufacturing partners to validate and showcase technologies under local crop and climate conditions.
Coordinate and monitor trial performance, ensuring proper installation, usage, and agronomic data collection to accurately measure plant response and environmental outcomes.
Support and train distributor and partner teams to effectively communicate the agronomic and economic benefits of technologies to growers.
Engage directly with growers and farm managers to interpret trial results, share insights, and encourage correct application and long-term adoption of the technology.
Represent our client at field days, technical workshops, and horticultural fairs to build awareness and trust among the grower community.
Provide structured feedback to management on trial performance, grower experience, and market trends to inform product development and regional strategy.

Requirements

What you’ll need

A bachelor's degree in agricultural engineering, horticultural science, or a related field.
Prior experience working directly with farmers, agricultural field operations, or Agri-Tech deployments.
Strong understanding of agricultural practices, seasonal cycles, and rural working environments in Türkiye.
Technical proficiency with agricultural technologies, farm data tools, or digital platforms.
Analytical skills with the ability to interpret farm-level data and provide actionable recommendations.
High attention to detail in monitoring adoption progress and documenting field activities.
Strong problem-solving abilities to address on-ground operational and adoption challenges.
Excellent written and verbal communication skills, with the ability to simplify technical concepts for farmers.
Fluency in English and Turkish.
Willingness to travel regularly within assigned territories across Türkiye and potentially auxiliary regions.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account FMC Group Website LinkedIn All Job Openings 51 - 200 employees Founded 1999 🤝 B2B 🎯 Recruiter B2B
Recruitment
Market Research FMC Group is a German-owned business services company that specializes in helping clients understand, operate, and expand their businesses in international markets, particularly in Turkey, North Africa, and the Middle East. They offer a range of services including employer of record solutions, market research, company formation, recruitment, and strategic growth consulting, making it easier for businesses to manage local operations and hire skilled workers abroad. Customer Success Manager Job not on LinkedIn 🔥 0 minutes ago 🇹🇷 Turkey – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇹🇷 Turkish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop, maintain, and grow strong relationships with the existing customer base, primarily farmers and agricultural businesses, while identifying and acquiring new customers in the region.
Build, manage, and expand partnerships with local plastic manufacturing partners to ensure reliable production capacity, quality standards, and timely delivery.
Identify and establish demonstration and trial sites in collaboration with growers and manufacturing partners to validate and showcase technologies under local crop and climate conditions.
Coordinate and monitor trial performance, ensuring proper installation, usage, and agronomic data collection to accurately measure plant response and environmental outcomes.
Support and train distributor and partner teams to effectively communicate the agronomic and economic benefits of technologies to growers.
Engage directly with growers and farm managers to interpret trial results, share insights, and encourage correct application and long-term adoption of the technology.
Represent our client at field days, technical workshops, and horticultural fairs to build awareness and trust among the grower community.
Provide structured feedback to management on trial performance, grower experience, and market trends to inform product development and regional strategy. 🎯 Requirements
A bachelor's degree in agricultural engineering, horticultural science, or a related field.
Prior experience working directly with farmers, agricultural field operations, or Agri-Tech deployments.
Strong understanding of agricultural practices, seasonal cycles, and rural working environments in Türkiye.
Technical proficiency with agricultural technologies, farm data tools, or digital platforms.
Analytical skills with the ability to interpret farm-level data and provide actionable recommendations.
High attention to detail in monitoring adoption progress and documenting field activities.
Strong problem-solving abilities to address on-ground operational and adoption challenges.
Excellent written and verbal communication skills, with the ability to simplify technical concepts for farmers.
Fluency in English and Turkish.
Willingness to travel regularly within assigned territories across Türkiye and potentially auxiliary regions. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Specialist 🕒 March 18 Xometry 1001 - 5000 🏪 Marketplace ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Customer Success Specialist managing the process delivery and quality control for Xometry's manufacturing orders. Work closely with Operations Manager and ensure customer satisfaction through project coordination. 🇹🇷 Turkey – Remote 🔥 Funding within the last year 💰 $250M Post-IPO Debt - Xometry on 2025-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Manager 🕒 March 4 Neara 51 - 200 ⚡ Energy 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Manager ensuring platform integration with Turkish utilities and leading post-sale engagements. Collaborating with customers to optimize workflows and enhance operational decision-making. 🇹🇷 Turkey – Remote 💰 Series B on 2022-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇹🇷 Turkish Required View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

agricultural engineeringhorticultural scienceagricultural practicesfarm data toolsdigital platformsdata analysisagronomic data collectiontechnology validationcrop managementAgri-Tech deployments

Soft Skills

relationship buildingcommunication skillsproblem-solvingattention to detailanalytical skillstraining and supportcollaborationcustomer engagementfeedback provisioninsight sharing

Certifications

bachelor's degree