FMC Group

Customer Success Manager

• Develop, maintain, and grow strong relationships with the existing customer base, primarily farmers and agricultural businesses, while identifying and acquiring new customers in the region.
• Build, manage, and expand partnerships with local plastic manufacturing partners to ensure reliable production capacity, quality standards, and timely delivery.
• Identify and establish demonstration and trial sites in collaboration with growers and manufacturing partners to validate and showcase technologies under local crop and climate conditions.
• Coordinate and monitor trial performance, ensuring proper installation, usage, and agronomic data collection to accurately measure plant response and environmental outcomes.
• Support and train distributor and partner teams to effectively communicate the agronomic and economic benefits of technologies to growers.
• Engage directly with growers and farm managers to interpret trial results, share insights, and encourage correct application and long-term adoption of the technology.
• Represent our client at field days, technical workshops, and horticultural fairs to build awareness and trust among the grower community.
• Provide structured feedback to management on trial performance, grower experience, and market trends to inform product development and regional strategy.

People Operations

• Operational support for our EOR projects in Germany (employee onboarding and offboarding, contract drafting, personnel master data maintenance)
• Ongoing support for employees as the HR point of contact (questions about contracts, vacation, benefits, certificates, etc.)
• Coordination of external service providers (e.g., company cars, job tickets, other benefits)
• Communication with our international clients, answering operational questions and supporting the sales team with proposals and project implementations
• Support for executive management with organizational tasks (e.g., calendar management, preparation of documents, travel management) — acting in part as an Executive Assistant
• Contribute to the optimization of our internal HR and project processes

Customer Success Manager

HR Project and People Manager, Part-time