Client Adoption Specialist, French Speaking

Flywire

Client Adoption Specialist driving product adoption and success at Flywire for partner institutions. Collaborating with clients and teams to maximize value and streamline payment solutions.

Posted 5/12/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$70,000 - CA$80,000 per yearWebsite

About the role

Key responsibilities & impact

Drive successful delivery, execution, and utilization of the Flywire solution
Work with Account Managers (AMs) to continuously improve client engagement
Support account strategies designed to increase Flywire’s utilisation on campus
Communicate effectively with client stakeholders
Create & maintain materials to engage clients and realise new revenue opportunities
Support Sales & Account Management to close new product opportunities
Contribute to the creation of value-add client training content
Work with clients to optimize payer-facing resources and content

Requirements

What you’ll need

Bachelor’s Degree in Business, Communications, or Marketing
2+ years of experience in client or customer success and/or support
CEFR minimum level of C1 in French & English, Fluency in French highly preferred
Excellent written and verbal communication skills
Strong attention to detail, time management, and organisational skills
Excellent interpersonal, analytical, and planning skills
Problem solving and project management skills
Experience in sales/account management in Higher Education Industry is helpful
Salesforce experience is a plus

Benefits

Comp & perks

Competitive compensation, including Restricted Stock Units
Employee Stock Purchase Plan (ESPP)
Flying Start - Our immersive Global Induction Program
Wellbeing Programs (Mental Health, Wellness)
Competitive time off including FlyBetter Days and Digital Disconnect Days
Great Talent & Development Programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

client successcustomer supportsales/account managementproject managementanalytical skillsproblem solvingtime managementattention to detailcommunication skillstraining content creation

Soft Skills

interpersonal skillsorganizational skillsplanning skillsverbal communicationwritten communication

Certifications

Bachelor’s Degree in BusinessBachelor’s Degree in CommunicationsBachelor’s Degree in Marketing