Help drive reliability, automation and performance within our cloud-based infrastructure
Coordinate and support daily activities for SREs on the team and partner with their managers to determine approach for managing daily tasks
Track success on the team based on established goals and objectives
Work on issues of limited scope with the ability to find and execute solutions to routine problems
Become embedded within an Engineering team helping them navigate production excellence and advocate for best practices
Mentor team members and drive initiatives
Drive a design for a feature while understanding system-wide and architectural concerns
Understand the basic day-to-day tasks traits of a production environment and participate in on-call support
Engage and collaborate with other disciplines within the design, deployment, operation and optimization of services
Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems
Identifies opportunities both in processes and tools to improve the overall productivity of the team
Identify great talent and excite them to join our team
Provide estimations, track progress and manage risk as well as team members' time
Participate in an on-call shift along with other disciplines to respond to incidents
Become involved in tech communities and add contributions to enhance them
Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals

Requirements

5 years of experience within the SRE space
2-5 years of leading or managing and developing SRE teams
Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on 't-shaped' individuals.
Experience with at least one programming language is required as software engineering is an important part of our work and we actively use and support many different platforms and languages
Proficient with testing techniques such TDD or BDD will be highly valued
Familiarity with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role
Comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement
Strong communication and collaboration skills, and most importantly, empathy as we enable, empower and encourage our fellow colleagues

Benefits

Competitive compensation
Employee Stock Purchase Plan (ESPP)
Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
Dynamic & Global Team (we have been collaborating virtually for years!)
Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

site reliability engineeringprogramming languagestesting techniquesTDDBDDcloud infrastructureCI/CD toolscontainer ecosystemincident responsedebugging

Soft Skills

communicationcollaborationempathymentoringleadershipproblem-solvinginitiativetime managementrisk managementteam building