
Director of Product – Risk & Fraud, Payments Platform
Flywire
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $190,000 - $250,000 per year
Job Level
About the role
- Define and execute the roadmap for a unified Risk & Fraud engine that supports all of Flywire’s payment modalities across our global merchant base.
- Partner with the Director of Credit Risk to translate manual due diligence into automated credit-scoring models.
- Build the tools that allow for real-time account monitoring and "Early Warning Systems."
- Partner with the Director of Fraud Risk to build real-time rule engines and ML-driven decisioning.
- You will own the integration of biometric, behavioral, and 3DS tools into the checkout flow.
- Build the "War Room" dashboard.
- Design the internal interfaces that our Risk Operations teams use to investigate alerts, manage cases, and orchestrate rapid remediation during high-stakes fraud events.
- Collaborate with Engineering and Data Science to ensure our risk models have access to the richest, cleanest global payment data possible.
- You will own the "Precision/Recall" product metrics for our automated systems.
- Work with localized payment methods to ensure our risk controls meet regional regulatory requirements without adding unnecessary friction.
Requirements
- 10+ years of Product Management experience, with at least 5 years specifically focused on Risk, Fraud, or Identity in a Fintech/Payments environment
- You understand the "plumbing" of a payment platform.
- You can translate complex business requirements into product execution regarding API latency, webhook reliability, and feature engineering for ML models.
- You know how to bridge the gap between Business Risk (Underwriting, Collections, Fraud Analysis) and scalable product requirements.
- You believe that security should be invisible.
- You are obsessed with reducing "false positives" that block legitimate students or travelers.
- You don't just look at reports; you query the data.
- You are comfortable using SQL or Python to validate your product hypotheses.
- In the event of a sophisticated attack, you are the product lead who understands how to tweak platform rules instantly to stop the bleed.
Benefits
- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementRisk ManagementFraud DetectionCredit Scoring ModelsMachine LearningAPI DevelopmentFeature EngineeringSQLPythonData Analysis
Soft Skills
CollaborationProblem SolvingCommunicationLeadershipAttention to DetailAnalytical ThinkingAdaptabilityDecision MakingStrategic ThinkingCustomer Focus