Flywire

Director of Product – Risk & Fraud, Payments Platform

Flywire

full-time

Posted on:

Location Type: Remote

Location: MassachusettsUnited States

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Salary

💰 $190,000 - $250,000 per year

Job Level

Tech Stack

About the role

  • Define and execute the roadmap for a unified Risk & Fraud engine that supports all of Flywire’s payment modalities across our global merchant base.
  • Partner with the Director of Credit Risk to translate manual due diligence into automated credit-scoring models.
  • Build the tools that allow for real-time account monitoring and "Early Warning Systems."
  • Partner with the Director of Fraud Risk to build real-time rule engines and ML-driven decisioning.
  • You will own the integration of biometric, behavioral, and 3DS tools into the checkout flow.
  • Build the "War Room" dashboard.
  • Design the internal interfaces that our Risk Operations teams use to investigate alerts, manage cases, and orchestrate rapid remediation during high-stakes fraud events.
  • Collaborate with Engineering and Data Science to ensure our risk models have access to the richest, cleanest global payment data possible.
  • You will own the "Precision/Recall" product metrics for our automated systems.
  • Work with localized payment methods to ensure our risk controls meet regional regulatory requirements without adding unnecessary friction.

Requirements

  • 10+ years of Product Management experience, with at least 5 years specifically focused on Risk, Fraud, or Identity in a Fintech/Payments environment
  • You understand the "plumbing" of a payment platform.
  • You can translate complex business requirements into product execution regarding API latency, webhook reliability, and feature engineering for ML models.
  • You know how to bridge the gap between Business Risk (Underwriting, Collections, Fraud Analysis) and scalable product requirements.
  • You believe that security should be invisible.
  • You are obsessed with reducing "false positives" that block legitimate students or travelers.
  • You don't just look at reports; you query the data.
  • You are comfortable using SQL or Python to validate your product hypotheses.
  • In the event of a sophisticated attack, you are the product lead who understands how to tweak platform rules instantly to stop the bleed.
Benefits
  • Competitive compensation
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product ManagementRisk ManagementFraud DetectionCredit Scoring ModelsMachine LearningAPI DevelopmentFeature EngineeringSQLPythonData Analysis
Soft Skills
CollaborationProblem SolvingCommunicationLeadershipAttention to DetailAnalytical ThinkingAdaptabilityDecision MakingStrategic ThinkingCustomer Focus