Client Adoption Specialist, French Speaking
Flywire
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
About the role
- Drive successful delivery, execution, and utilization of the Flywire solution for partner institutions
- Work with Account Managers (AMs) to improve and expand client engagement
- Utilize client configuration & performance data to support Account Managers
- Assist in building strong initial product adoption
- Ensure clients understand the success with additional Flywire products and services
- Support Sales & Account Management to close new product opportunities
Requirements
- Bachelor’s Degree in Business, Communications, or Marketing
- 2+ years of experience in client or customer success and/or support
- CEFR minimum level of C1 in French & English. Fluency in French highly preferred
- Excellent written and verbal communication skills
- Be an engaging, personable, and confident presenter
- Strong attention to detail, time management, and organisational skills
- Excellent interpersonal, analytical, and planning skills
- Problem solving and project management skills
- Experience in sales/account management in Higher Education Industry is helpful
- Salesforce experience is a plus
Benefits
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program
- Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client successcustomer supportproject managementanalytical skillssales/account management
Soft skills
written communicationverbal communicationpresentation skillsattention to detailtime managementorganizational skillsinterpersonal skillsproblem solving