Flying Bisons

Human Resources

• Freelancer lifecycle management (end-to-end)
• Source and pre-select freelancers in line with the agreed operating model
• Coordinate contracting and documentation (framework agreements, NDA, required consents and records)
• Manage formal onboarding and ensure smooth start of cooperation
• Coordinate the administrative side of ongoing cooperation in collaboration with Finance/HR
• Collect post-project feedback, track quality, and update freelancer status accordingly
• Freelancer database ownership (accuracy & data quality)
• Own and maintain the freelancer database as a single source of truth (skills, seniority, rates, availability, statuses)
• Ensure database accuracy and freshness by regularly validating availability and updating key profile details
• Maintain cooperation history (projects, scope, quality ratings, TL/PM recommendations)
• Ensure completeness of documentation and required records (contracts, NDA, consents)
• Run periodic database reviews and initiate sourcing activities when capability gaps are identified
• Stakeholder support & process governance (TL/PM collaboration)
• Receive and manage freelancer requests (brief, budget, timeline, required competencies)
• Deliver shortlists and recommendations based on availability and skill fit
• Ensure clear ownership split: HR owns the process and relationship model, business owns delivery outcomes
• Maintain process standards, reduce operational risk, and ensure alignment with internal rules
• Process improvement, templates & tools
• Create and maintain process documentation and templates (brief, SOW/order, feedback form, checklists)
• Monitor process efficiency (SLA, database coverage, quality signals, pool availability)
• Support tool improvements related to workflow, tracking, and reporting (database, ticketing, status management)

HR Business Partner

Business Analyst

• Elicit, analyze, and document business and functional requirements
• Translate business needs into clear user stories, workflows, and acceptance criteria
• Collaborate with Product Owners, UX/UI Designers, Developers, and Data teams
• Facilitate workshops, discovery sessions, and stakeholder interviews
• Analyze business processes and identify optimization opportunities
• Support product delivery throughout the entire lifecycle
• Ensure alignment between business objectives, user needs, and technical solutions

Freelance Business Analyst

Product Analyst

• Lead the analytics stream within a complex digital program for an international Arabic-market client
• Define digital analytics strategy and success metrics or KPIs aligned with business and product goals
• Develop strategic analytics roadmaps aligned with other workstreams and client initiatives
• Design and oversee data collection, validation, and interpretation processes
• Combine behavioral, product, and research data into actionable insights
• Partner closely with UX Research, Design, and Engineering teams to optimize user experiences
• Build and maintain a close working relationship with the client team
• Present insights and recommendations to senior client stakeholders in a clear, compelling way
• Build dashboards, reports, and data narratives to support decision-making
• Promote data-informed culture across product and design teams

Product Designer

• Participate in commercial UX/UI projects from concept to delivery
• Design product concepts, wireframes, user flows, prototypes, and interfaces
• Work within an end-to-end digital design process
• Collaborate closely with other designers and an interdisciplinary team (researchers, strategists, developers, data analysts)
• Use AI tools thoughtfully to support your design workflow
• Grow your skills with dedicated mentorship and ongoing support from an experienced designer

HR Business Partner

Freelance Business Analyst

Product Analyst

Junior UX Designer