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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Long Term Service Agreements for Battery Energy Storage Systems, ensuring effective customer communication, issue resolution, and adherence to safety standards. Possesses strong technical leadership skills and a deep understanding of troubleshooting processes and maintenance management.
Highest-signal resume keywords
Battery Energy Storage Systems KnowledgeComputerised Maintenance Management System ExperienceTechnical Issue ResolutionCommunication SkillsPreventive Maintenance Scheduling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical EngineeringElectronics EngineeringTroubleshooting ProcessesService ProceduresPreventive MaintenanceReactive MaintenanceContinuous ImprovementDocumentation ManagementIssue Tracking
Soft Skills
Customer CommunicationLeadershipProblem Solving
Certifications & Qualifications
Driver’s Licence
Industry Keywords
Long Term Service AgreementsO&M GuideStandard Operating ProceduresService Engineers
About the role
Key responsibilities & impact- Manage the Long Term Service Agreements for a Portfolio of Battery Energy Storage Systems
- Ensure customer communication and issue resolution
- Oversee service processes and training
- Promote continuous improvement and adhere to company values and safety standards
- Track availability for sites
- Oversee documentation and tracking of issues
- Schedule Preventive Maintenance activities
- Take the technical leadership role of small initiatives
- Lead or support Reactive Maintenance activities
- Act as an escalation point for technical or process-related issues
- Drive a continuous improvement mindset
- Ensure Service Engineers adhere to troubleshooting processes and service procedures
Requirements
What you’ll need- Vocational education and training or Bachelor’s degree in electrical or electronics engineering or similar engineering background
- Minimum 5 years of related experience or a Master's degree and 3 years of related experience, or 3 years of experience at Fluence as a Service Engineer or similar function
- Able to autonomously resolve a significant variety of complex technical issues
- Highly developed communication skills
- Strong knowledge of all the products of a Battery Energy Storage system including its O&M guide, Standard Operating Procedures and troubleshooting processes
- Experience working with a Computerised Maintenance Management System to record or follow-up on Maintenance tasks
- Driver’s licence
- Fluency in English
Benefits
Comp & perks- Safety issues logged into the system
- Performance Guarantees and Warranties
- Customer training in O&M and FOS controls
- Professional development opportunities