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Field Service Engineer
FLSmidth. Provides technical supervision and support to customers on-site, including maintenance, assembly/installation, commissioning, and start-up of mining equipment such as thickeners, filters, flotation cells, kilns, or related machines.
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Provides technical supervision and support to customers on-site, including maintenance, assembly/installation, commissioning, and start-up of mining equipment such as thickeners, filters, flotation cells, kilns, or related machines.
- Identifies and supervises the resolution of complex technical issues related to the maintenance, assembly, installation, commissioning, and start-up of equipment.
- Researches, evaluates, and recommends products, parts, upgrades, and services that meet customer needs.
- Prepares technical and field reports/documents.
- Prepares field administrative reports/documents.
- Builds and maintains ongoing relationships with customers to secure future business.
- Provides customer training on equipment features and maintenance.
- Provides technical support to internal departments as needed.
- Promotes a culture of personal and team safety, including consideration for others affected by the company’s operations.
- May be responsible for managing projects/processes, working independently with limited supervision and coaching, and delegating and reviewing the work of junior employees.
Requirements
What you’ll need- Technical experience in maintenance, assembly, installation, and commissioning of mining equipment such as thickeners, filters, flotation cells, or related machines.
- Advanced/fluent English is desirable (not mandatory).
- Knowledge of Spanish is desirable (not mandatory).
- Availability to travel up to 80% of the time.
- Strong interpersonal skills.
- Engineering degree preferred (not mandatory).
- Good knowledge of Microsoft tools (Office, Outlook, etc.).
- Strong written and verbal communication skills.
- Team player with a strong work ethic and integrity.
- Preferably experience working with international colleagues.
- Must reside in the North region of Brazil.
Benefits
Comp & perks- Health insurance
- Private pension plan
- Bonus
- Meal vouchers
- Internal and international career development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
maintenanceassemblyinstallationcommissioningtechnical supervisiontroubleshootingcustomer trainingproject managementtechnical supportequipment operation
Soft Skills
interpersonal skillscommunication skillsteam playerwork ethicintegrityindependent workcoachingrelationship buildingproblem-solvingsafety awareness
Certifications
engineering degree