Telephone Sales Representative

FLS Connect

Telephone Sales Representative responsible for engaging potential donors through outbound fundraising calls. Must work full-time in a quiet workspace with required tech equipment.

Posted 7/24/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJunior💰 $11 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound fundraising skills with a focus on customer service, effective communication, and adherence to project goals and efficiency metrics. Maintains professionalism and integrity while utilizing appropriate messaging and listening techniques during calls.

Highest-signal resume keywords

Outbound FundraisingCustomer ServiceCall Structure UtilizationProject Goal AchievementProfessional Appearance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Responsive ListeningCoaching AcceptancePositive Attitude

Tools & Technologies

USB HeadsetWeb CameraWired Internet Connection

Industry Keywords

Fundraising CallsPledges SolicitationShift AdherenceBackground CheckIdentity Integrity

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Make outbound fundraising calls to solicit pledges for client projects.
Follow provided and client-approved messaging on every call.
Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
Use responsive listening to provide appropriate situational responses.
Meet and maintain project goals and efficiency metrics.
Occupancy ratio of 85%.
95% on-time (start of shift and back from breaks and lunch).
95% shift adherence/absenteeism.
Demonstrate exceptional customer service and react quickly to the person being called.
Accept coaching and counseling with a positive attitude.
Maintain a professional appearance and behavior.
Stay focused on the current project and prepare for each call.
Perform other duties as assigned.

Requirements

What you’ll need

Must be at least 18 years of age at the time of employment.
Must work full-time day shift Monday - Friday.
Additional shifts may be required during the peak busy season.
Must work in the continental United States.
Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients.
Must pass a background check.
Identity, Voice, and Appearance Integrity: The use of identity masking or anonymization technology is strictly prohibited.

Benefits

Comp & perks

Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
The base wage is $16 per hour after completing 3 weeks of training
A retention bonus of $250 is available after 4 weeks, based on active status in good standing, and performance
$500 is available after 7 weeks, based on active status in good standing and performance
Referral bonus program.
Benefits for full-time employees include paid time off
Retirement with matching
Health with Health Savings Account
Dental
Vision
Life
Disability insurance.