Telephone Sales Representative

FLS Connect

Telephone Sales Representative responsible for outbound fundraising calls and engaging potential donors. Work from home in a professional manner while meeting performance metrics.

Posted 7/23/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJunior💰 $11 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound fundraising skills with a focus on customer service and effective communication. Maintains professionalism and efficiency while meeting project goals in a structured call environment.

Highest-signal resume keywords

Outbound FundraisingCustomer ServiceResponsive ListeningProject Goal AchievementProfessional Appearance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Coaching AcceptanceSituational ResponsePositive Attitude

Tools & Technologies

USB HeadsetWeb CameraWired Internet Connection

Industry Keywords

Fundraising CallsMessaging StructurePolitical ReasonsEfficiency MetricsBackground Check

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Make outbound fundraising calls to solicit pledges for client projects.
Follow provided and client-approved messaging on every call.
Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
Use responsive listening to provide appropriate situational responses.
Meet and maintain project goals and efficiency metrics.
Demonstrate exceptional customer service and react quickly to the person being called.
Accept coaching and counseling with a positive attitude.
Maintain a professional appearance and behavior.
Stay focused on the current project and prepare for each call.
Perform other duties as assigned.

Requirements

What you’ll need

Must be at least 18 years of age at the time of employment.
Must work full-time day shift Monday - Friday.
Additional shifts may be required during the peak busy season.
Must work in the continental United States.
Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients.
Must pass a background check.
The use of identity masking or anonymization technology is strictly prohibited.

Benefits

Comp & perks

Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
A retention bonus $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH)
$500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period)
Referral bonus program.
Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.