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Telephone Sales Representative
FLS ConnectTelephone Sales Representative responsible for outbound fundraising calls in a remote environment. Engaging with potential donors and soliciting pledges for client projects.
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- Make outbound fundraising calls to solicit pledges for client projects.
- Follow provided and client-approved messaging on every call.
- Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
- Use responsive listening to provide appropriate situational responses.
- Meet and maintain project goals and efficiency metrics.
- Demonstrate exceptional customer service and react quickly to the person being called.
- Stay focused on the current project and prepare for each call.
- Accept coaching and counseling with a positive attitude.
Requirements
What you’ll need- Must be at least 18 years of age at the time of employment.
- Must work full-time day shift Monday - Friday.
- Additional shifts may be required during the peak busy season.
- Must work in the continental United States.
- Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
- Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients.
- Must pass a background check.
- Identity, Voice, and Appearance Integrity: The use of identity masking or anonymization technology is strictly prohibited. This includes, but is not limited to: Virtual Private Networks (VPNs) not expressly approved by the company, IP spoofing or location masking tools, Anonymizers, proxies, or similar services designed to conceal identity or location.
- Must have a pleasant and engaging voice with good pronunciation and diction.
- Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.
Benefits
Comp & perks- Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
- The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
- A retention bonus $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH)
- $500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period)
- Referral bonus program.
- Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Outbound SalesFundraising TechniquesCall ScriptingEfficiency Metrics ManagementVoice Clarity
Soft Skills
Positive AttitudeCoaching AcceptanceFocus and Preparation