Telephone Sales Representative

FLS Connect

Telephone Sales Representative responsible for making outbound fundraising calls to potential donors. Engage in conversations and solicit pledges for client projects in a remote work environment.

Posted 7/1/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesJunior💰 $11 - $20 per hourWebsite

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Make outbound fundraising calls to solicit pledges for client projects.
Follow provided and client-approved messaging on every call.
Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
Use responsive listening to provide appropriate situational responses.
Meet and maintain project goals and efficiency metrics.
Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.)
95% on-time (start of shift and back from breaks and lunch).
95% shift adherence/absenteeism.
Demonstrate exceptional customer service and react quickly to the person being called.
Accept coaching and counseling with a positive attitude.
Maintain a professional appearance and behavior.
Stay focused on the current project and prepare for each call.
Perform other duties as assigned.

Requirements

What you’ll need

Must be at least 18 years of age at the time of employment.
Must work full-time day shift Monday - Friday.
Additional shifts may be required during the peak busy season.
Must work in the continental United States.
Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients.
Must pass a background check.
Identity, Voice, and Appearance Integrity. To maintain transparency, security, and professionalism while conducting company business: The use of identity masking or anonymization technology is strictly prohibited.
Communication Skills: Clear and effective verbal communication is essential for telephone fundraisers. They should be able to articulate their message clearly, actively listen to donors, and respond appropriately.
Voice Clarity and Tone: Telephone fundraisers should have a pleasant and engaging voice with good pronunciation and diction.
Stamina: Telephone fundraisers spend long hours on the phone, making numerous calls throughout their shifts. They should have the physical stamina to maintain energy and enthusiasm during extended periods of talking.

Benefits

Comp & perks

Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
A retention bonus $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH)
$500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period)
Referral bonus program.
Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Responsive ListeningPositive AttitudeProfessional AppearanceFocus