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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in logistics and freight operations, with a strong focus on client-facing strategy and transformation. Proficient in managing customer-facing KPIs and translating operational challenges into actionable business cases.
Highest-signal resume keywords
Logistics/Freight Operations ExperienceTender/RFP Process ExpertiseCustomer-Facing KPI ManagementFreight Tech Stack FluencyDiscovery/Gap-Analysis Workshop Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tender ManagementBillingDispatchKPI ReportingP&L ManagementRate NegotiationsContract CyclesProof of Concept DesignOperational Workflow AnalysisBusiness Case Development
Soft Skills
CommunicationStakeholder EngagementProblem SolvingNegotiationPresentation Skills
Tools & Technologies
TMS PlatformsMcLeodTai TMSTrimbleDescartesLoad BoardsDATParadeMacroPointCarrier Assure
Industry Keywords
LogisticsTransportation3PLAI-in-LogisticsGap SellingFreight SourcingCarrier ProcurementOperational Pain PointsCost-Per-MileOn-Time Delivery
About the role
Key responsibilities & impact- Partner with sales and presales teams to run discovery and gap-analysis workshops with logistics, transportation, and 3PL prospects.
- Translate operational pain (tender management, billing, dispatch, KPIs) into a defensible, dollar-denominated business case for economic buyers.
- Represent the operator's point of view in front of ops VPs and procurement leaders, speaking their language on OTIF, tender acceptance, cost-per-mile, and claims ratio.
- Map customer tech stacks (TMS, load boards, visibility tools) to FlowX's platform capabilities and identify integration and automation opportunities.
- Support RFP and bid desk conversations, drawing on direct experience with rate negotiations, lane awards, and contract cycles.
- Design and validate Proof of Concepts that reflect real warehousing, transportation, or brokerage workflows.
- Stay current on the competitive landscape of AI-in-logistics vendors and position FlowX's differentiation accordingly.
- Feed field and operator insight back into product and marketing to keep messaging credible and specific.
Requirements
What you’ll need- 7-10+ years of combined experience split across logistics/freight operations and a client-facing strategy, transformation, or sales-engineering role.
- Real operational time in warehousing/DC environments or transportation ops - you've lived inside the workflows you'll be selling against, not just studied them.
- Deep familiarity with the tender/RFP process - bid desk, carrier procurement, or freight sourcing - and a working understanding of how rate negotiations, lane awards, and contract cycles actually play out.
- A track record of owning or being measured against customer-facing KPIs (OTIF, on-time pickup/delivery, tender acceptance, claims ratio, cost-per-mile/cost-per-unit) and reporting them up to a customer's ops or procurement team.
- P&L or budget experience for a book of business, lane, or facility, with a real grasp of margin, not just volume.
- Fluency in the freight tech stack: TMS platforms (McLeod, Tai TMS, Trimble, Descartes), load boards (DAT), and adjacent tools (Parade, MacroPoint, Highway, Carrier Assure).
- Confidence building and defending a $-denominated business case in front of a VP/C-level economic buyer.
- Experience running structured discovery/gap-analysis workshops (Gap Selling or equivalent).
- Working knowledge of the AI-in-logistics competitive set (Augment, Vooma, Arnata, Boon, Drumkit, HappyRobot, Pallet).
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
