FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Act as the primary point of contact for customer support requests
- Investigate issues by analyzing logs, configurations, and business processes before escalating
- Prioritize and route incidents to Configuration, Delivery, or R&D teams when needed
- Collaborate closely with delivery teams to develop deep platform expertise
- Help define and improve support processes, documentation, and operational best practices
- Identify opportunities to leverage AI and automation to improve the customer support experience
- Contribute to building a scalable, world-class support organization
Requirements
What you’ll need- 2+ years of experience in Technical Support, Customer Support, or Application Support
- Comfortable troubleshooting technical issues involving logs, APIs, configurations, or business workflows
- Strong communication skills with a customer-first mindset
- Ability to prioritize, investigate, and resolve issues independently
- Comfortable working in fast-paced, evolving environments
- Familiarity with ticketing platforms such as Zendesk, Jira, Intercom or similar is a plus
- Nice to have:
- Experience in any regulated industry.
- Familiarity with ticketing/support platforms (e.g. Zendesk, Intercom).
- Prior exposure to agentic AI, AI platforms, or enterprise SaaS products.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account FLOWX.AI Website LinkedIn All Job Openings 11 - 50 employees 🤖 Artificial Intelligence 💸 Finance 💳 Fintech 💰 $35M Series A on 2023-05 Artificial Intelligence
- Finance
- Fintech FLOWX. AI is a cutting-edge AI-powered platform designed to modernize large financial institutions comprehensively. By accelerating digital transformation, FLOWX. AI enables financial services to fast-track their innovation cycles, enhancing their development speed and reducing time to market. Key offerings include legacy system replacement, business process modernization, infrastructure integration, and unified KYC orchestration. The platform assists in maintaining high standards of risk and compliance through AI agents like AI Supervisor, AI Inspector, and AI Auditor. FLOWX. AI has been utilized by major banks to automate system onboarding, streamline lending processes, and enhance user experiences across digital portfolios. Customer Support Specialist Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Act as the primary point of contact for customer support requests
- Investigate issues by analyzing logs, configurations, and business processes before escalating
- Prioritize and route incidents to Configuration, Delivery, or R&D teams when needed
- Collaborate closely with delivery teams to develop deep platform expertise
- Help define and improve support processes, documentation, and operational best practices
- Identify opportunities to leverage AI and automation to improve the customer support experience
- Contribute to building a scalable, world-class support organization 🎯 Requirements
- 2+ years of experience in Technical Support, Customer Support, or Application Support
- Comfortable troubleshooting technical issues involving logs, APIs, configurations, or business workflows
- Strong communication skills with a customer-first mindset
- Ability to prioritize, investigate, and resolve issues independently
- Comfortable working in fast-paced, evolving environments
- Familiarity with ticketing platforms such as Zendesk, Jira, Intercom or similar is a plus
- Nice to have:
- Experience in any regulated industry.
- Familiarity with ticketing/support platforms (e.g. Zendesk, Intercom).
- Prior exposure to agentic AI, AI platforms, or enterprise SaaS products. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Experience Specialist, German 🔥 17 hours ago Honeywell 10,000+ employees 🚀 Aerospace ⚡ Energy Website LinkedIn All Job Openings Customer Experience Specialist providing technical support for Honeywell BA products in Romania. Hybrid role requiring advanced English and German with technical troubleshooting experience. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟢 Junior 💝 Customer Support 🗣️🇩🇪 German Required Customer Support Officer 🕒 July 1 Sales Consulting 51 - 200 👥 HR Tech 🎯 Recruiter Website LinkedIn All Job Openings Customer Support Representative managing database and inquiries regarding legislative aspects. Supports producers with registration processes and monitors reporting deadlines in Bucharest. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇷🇴 Romanian Required Technical Customer Service Planner 🕒 June 26 Solenis 10,000+ employees ⚡ Energy 🔬 Science Website LinkedIn All Job Openings Technical Customer Service Planner coordinating field service operations to enhance customer experience. Planning, scheduling, and maintaining service delivery standards at customer sites. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Technical Customer Service Planner 🕒 June 26 Solenis 10,000+ employees ⚡ Energy 🔬 Science Website LinkedIn All Job Openings Technical Customer Service Planner managing service orders and dispatching operations in Romania. Ensuring customer satisfaction and effective service planning for various service requests. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇫🇷 French Required Customer Experience Specialist, Dutch 🕒 June 25 Honeywell 10,000+ employees 🚀 Aerospace ⚡ Energy Website LinkedIn All Job Openings Customer Experience Specialist enhancing customer satisfaction through strategy development and feedback analysis at Honeywell. Working hybrid from Bucharest with a focus on exceptional service. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟢 Junior 💝 Customer Support 🗣️🇷🇴 Romanian Required 🗣️🇳🇱 Dutch Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical SupportApplication SupportTroubleshootingLog AnalysisAPI ConfigurationBusiness Workflow AnalysisIncident PrioritizationProcess ImprovementAI ImplementationAutomation
Soft Skills
Customer-First MindsetIndependent Problem SolvingCollaborationAdaptability