Customer Success Manager

FLOWX.AI

Customer Success Manager driving adoption and client success for an agentic AI platform in various industries. Overseeing client needs and demonstrating platform value while identifying growth opportunities.

Posted 7/8/2026full-timeBucharest • 🇷🇴 RomaniaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee and drive the success of the client.
Support and provide oversight for the customer or partner making sure they are able to deliver against the strategic priorities set by executives.
Drive the adoption of the platform across their teams and help showcase the benefits and measurable value the solution brings.
Review progress of the customer / partner team against the agreed plan and roadmap.
Identify friction points and blockers, and help the customer / partner team work through them.
Work with the product team on identified platform issues to drive resolution.
Understand the client's pain points and demonstrate the value the platform delivers against their business objectives.
Act as the client's main point of contact for adoption and value realization.
Identify growth and upsell opportunities within the client's organization and partner with the Sales team to pursue them.

Requirements

What you’ll need

Minimum 4 years experience as a Customer Success Manager, Account Manager, or another client-facing role - ideally with a track record of growing account value over time.
Business-first mindset: able to understand the client's strategic objectives and use cases, and to grasp the platform's concepts well enough to speak to them confidently. A working/conceptual technical understanding is expected.
Strong analytical skills, with the ability to translate the value you've delivered into concrete, quantifiable terms (e.g., expanded usage, cost savings, ROI).
Comfortable working with ambiguity and evolving processes, taking ownership and making decisions quickly in a fast-changing, early-stage environment.
Excellent English verbal and written communication/presentation skills, particularly for articulating client value tangibly to both the client and internal stakeholders.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account FLOWX.AI Website LinkedIn All Job Openings 11 - 50 employees 🤖 Artificial Intelligence 💸 Finance 💳 Fintech 💰 $35M Series A on 2023-05 Artificial Intelligence
Finance
Fintech FLOWX. AI is a cutting-edge AI-powered platform designed to modernize large financial institutions comprehensively. By accelerating digital transformation, FLOWX. AI enables financial services to fast-track their innovation cycles, enhancing their development speed and reducing time to market. Key offerings include legacy system replacement, business process modernization, infrastructure integration, and unified KYC orchestration. The platform assists in maintaining high standards of risk and compliance through AI agents like AI Supervisor, AI Inspector, and AI Auditor. FLOWX. AI has been utilized by major banks to automate system onboarding, streamline lending processes, and enhance user experiences across digital portfolios. Customer Success Manager Job not on LinkedIn 🔥 54 minutes ago 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Oversee and drive the success of the client.
Support and provide oversight for the customer or partner making sure they are able to deliver against the strategic priorities set by executives.
Drive the adoption of the platform across their teams and help showcase the benefits and measurable value the solution brings.
Review progress of the customer / partner team against the agreed plan and roadmap.
Identify friction points and blockers, and help the customer / partner team work through them.
Work with the product team on identified platform issues to drive resolution.
Understand the client's pain points and demonstrate the value the platform delivers against their business objectives.
Act as the client's main point of contact for adoption and value realization.
Identify growth and upsell opportunities within the client's organization and partner with the Sales team to pursue them. 🎯 Requirements
Minimum 4 years experience as a Customer Success Manager, Account Manager, or another client-facing role - ideally with a track record of growing account value over time.
Business-first mindset: able to understand the client's strategic objectives and use cases, and to grasp the platform's concepts well enough to speak to them confidently. A working/conceptual technical understanding is expected.
Strong analytical skills, with the ability to translate the value you've delivered into concrete, quantifiable terms (e.g., expanded usage, cost savings, ROI).
Comfortable working with ambiguity and evolving processes, taking ownership and making decisions quickly in a fast-changing, early-stage environment.
Excellent English verbal and written communication/presentation skills, particularly for articulating client value tangibly to both the client and internal stakeholders. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Manager 🕒 3 days ago QS Quacquarelli Symonds 501 - 1000 📚 Education Website LinkedIn All Job Openings Customer Success Manager responsible for value-driven experiences across university partners in higher education. Supporting measurable outcomes through effective onboarding and customer engagement strategies. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Senior Customer Success Manager, German 🕒 June 19 Honeywell 10,000+ employees 🚀 Aerospace ⚡ Energy Website LinkedIn All Job Openings Serve as primary contact for Honeywell’s cyber customers in Bucharest. Collaborate with support and sales teams to enhance customer experience. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟠 Senior 🏆 Customer Success 🗣️🇩🇪 German Required Senior Customer Success Representative 🕒 June 10 Honeywell 10,000+ employees 🚀 Aerospace ⚡ Energy Website LinkedIn All Job Openings Customer Success Representative ensuring smooth customer journey from purchase to productivity. Supporting customer relationships and driving revenue growth as part of Honeywell’s global team. 🏢🏡 Bucharest – Hybrid ⏰ Full Time 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

OwnershipDecision-MakingAdaptability