
SAP STR Business Analyst – ERP 2.0 Program
Flowserve Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Texas • United States
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About the role
- Document end‑to‑end STR workflows, including intake/RMA, receiving, disassembly, inspection, quoting, customer approval, planning, repair execution, shipment, invoicing, and warranty/claims.
- Perform configuration in SAP modules supporting STR, including CS/SD, PM/EAM, MM, PP, QM, and FI/CO.
- Elicit and translate business requirements into user stories, process maps, and functional specifications.
- Identify gaps and improvement opportunities in the Global Template and propose aligned solution options.
- Prepare SOPs, quick reference guides, and training materials; deliver end‑user training.
- Create test scripts and execute unit, SIT, and UAT testing; log defects and retest fixes.
- Support go‑lives, stabilization, and hypercare; meet ticket resolution SLAs and track recurring issues.
- Maintain process documentation and ensure auditability and compliance using Solution Manager.
- Partner on master data governance for materials, vendor master, and customer master.
- Coordinate with developers on interfaces (IDocs/APIs), logistics, document management, and reporting.
Requirements
- 10+ years of SAP experience in service/repair (S/4HANA preferred; ECC acceptable) with demonstrated configuration proficiency.
- Hands‑on support in CS/SD or PM/EAM with working knowledge of MM, PP, QM, and FI/CO, and willingness to learn additional modules.
- Experience documenting requirements, writing functional specifications, and executing structured testing.
- Strong analytical skills with comfort in data validation, basic reporting, and KPI tracking.
- Effective communication skills, stakeholder collaboration, and user training capabilities.
- Ability to travel up to 50% to NAM service centers and QRCs for workshops, testing, go‑lives, and training.
- When not traveling, ability to work onsite 4 days per week in either Irving, TX or Houston, TX.
Benefits
- Medical, Dental & Vision Insurance (including FSA and HSA options).
- Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance.
- Short and Long Term Disability.
- Retirement Planning, 401(k) plan, & Financial Wellness Resources.
- Educational Assistance Program.
- Time off Policies (including sick leave, parental leave, and paid vacation).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAPS/4HANAECCCS/SDPM/EAMMMPPQMFI/COdata validation
Soft Skills
analytical skillseffective communicationstakeholder collaborationuser trainingproblem-solving