Flowhub

Customer Success Manager

• Own a book of high-value customers and become their go-to advisor
• Build and maintain strong relationships with dispensary executives, operators, and investor groups
• Lead quarterly business reviews (QBRs) to align Flowhub with customer goals
• Drive adoption of Flowhub Maui, Ecom, Pay, Greet®, Stash®, and View®
• Spot risks early, resolve issues fast, and protect renewals
• Partner with Sales, Support, and Product to ensure the customer voice drives improvements
• Track customer health and ROI with data
• Use industry expertise to challenge the status quo and drive customer success