Flowdesk

Head of Internal Product – Business Operations

Flowdesk

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $175,000 - $225,000 per year

Job Level

Entry Level

Tech Stack

Cyber Security

About the role

  • Flowdesk mission: build a global financial institution for digital assets with market integrity and efficiency
  • Head of Internal Product to lead design, delivery, and scale of internal systems stack (Terminals)
  • Own long-term product roadmap for internal systems aligned with operations and regulatory requirements
  • Translate operational pain points into scalable, auditable internal tools prioritizing reliability and UX
  • System ownership: Compliance Terminal, Middle Office Terminal, Telegram Terminal, AI Terminal
  • Lead cross-functional initiatives with Engineering, Compliance, Legal, Finance, Infra, Cybersecurity
  • Manage and grow Delta team, recruit and mentor automation engineers and product owners
  • Drive delivery culture: build fast, document well, iterate; ensure security, maintainability, and automation

Requirements

  • 5+ years in product ops, internal tooling, or business automation roles
  • Proven experience leading internal platforms in regulated or tech-heavy environments (finance, fintech, crypto, SaaS)
  • Strong understanding of automation stacks (Retool, Workato, Make.com, etc.) and internal product delivery
  • Comfortable navigating discussions with Compliance, Legal, Engineering, and Middle Office
  • Track record of managing technical teams (software, product, or automation profiles)
  • Familiarity with crypto operations and tooling (Fireblocks, Haruko, Elliptic, exchanges) (nice-to-have)
  • Experience with secure LLMs, internal AI agents, or knowledge management products (nice-to-have)
  • Experience deploying and scaling Atlassian stack (Jira/Confluence) (nice-to-have)