Flow Life

Director of Product Management – Experiences & Platform

Flow Life

full-time

Posted on:

Location Type: Hybrid

Location: Palo Alto • United States

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Job Level

Lead

About the role

  • End-to-End Experience Ownership — across operator workflows (e.g., financials, operations) and resident interactions (e.g., onboarding, services)
  • Product Vision & UX Quality — shape a coherent, high-quality experience across tools and personas, rooted in user empathy and sharp system thinking
  • Design + Engineering Partnership — collaborate tightly with designers to craft human-centered flows and with engineers to ensure those flows are backed by durable architecture
  • Platform Reuse — ensure data models (people, places, services), agreements, and event streams are consistently leveraged across product surfaces
  • AI-Driven Automation — identify workflows where intelligent assistants or agents can reduce manual work and help users shift from “doing” to “reviewing"
  • Vertical Extensibility — help build for today’s residential needs in a way that scales to hospitality, commercial, and new formats without rework

Requirements

  • Bachelors degree in a technical field
  • 10+ years of product management experience, including ownership of both backend platform systems and user-facing experiences
  • Strong systems intuition — you understand how clean primitives and structured events translate into elegant interfaces
  • Proven success driving execution across multiple product teams or domains simultaneously
  • Deep empathy for users across varied roles (from accountants to community staff to residents)
  • Comfort working in ambiguous or rapidly evolving environments — and turning that into clarity for others
Benefits
  • Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
  • Paid time off and 13 paid holidays
  • 401(k) retirement plan
  • Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
  • Access to HSA-compatible plans
  • Pre-tax commuter benefits
  • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementbackend platform systemsuser-facing experiencesdata modelsevent streamsAI-driven automationuser experience designsystems thinkingworkflow optimizationvertical extensibility
Soft Skills
end-to-end experience ownershipuser empathycollaborationexecution across teamsadaptabilityclarity in ambiguitycommunicationproblem-solvingleadershipstrategic thinking
Certifications
Bachelor's degree in a technical field