
Revenue Operations Coordinator
Flow Life
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Manage a high-volume CRM with inbound prospect calls, emails, and inquiries — responding with professionalism, warmth, and urgency.
- Guide prospective neighbors through the leasing funnel with consistent follow-up, clear communication, and a genuine commitment to finding them the right home.
- Process and review rental applications accurately, ensuring all documentation is complete and compliant with leasing requirements.
- Schedule and coordinate in-person and virtual property tours, maintaining an efficient calendar for on-site leasing teams.
- Support virtual tour and online leasing processes, helping prospects navigate digital tools with ease.
- Maintain accurate, up-to-date records in property management software, ensuring all activity is logged daily and all proper steps are followed.
- Partner with on-site leasing staff to ensure seamless communication and a consistent resident experience across every touchpoint.
- Perform administrative tasks related to leasing and property management to keep operations running smoothly.
Requirements
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred
- Experience with AI-powered leasing, workflows, or communications tools preferred
- CRM, leasing/property management, customer service, or auditing experience a plus
- Process-oriented with strong attention to detail
- Bilingual English/Spanish preferred
- Excellent verbal and written communication skills
- Familiarity with Yardi and Blue Moon preferred
- Proficiency in property management software and Google Workspace or Microsoft Office Suite
- Strong organizational skills with the ability to manage competing priorities in a fast-paced, remote environment
Benefits
- Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
- Paid time off and 13 paid holidays
- 401(k) retirement plan
- Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
- Access to HSA-compatible plans
- Pre-tax commuter benefits
- Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRMproperty management softwareYardiBlue MoonGoogle WorkspaceMicrosoft Office Suiteleasingauditingcustomer serviceprocess-oriented
Soft Skills
attention to detailverbal communicationwritten communicationorganizational skillsability to manage competing prioritiesprofessionalismwarmthurgencycommitmentseamless communication
Certifications
high school diplomaAssociate's degreeBachelor's degree