Field Service Engineer – Flow

Flow International

Field Service Engineer planning and supervising installations of Flow products while providing technical support. Involves travel to customer sites and requires expertise in mechanical and electrical systems.

Posted 4/17/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Plan and supervise customers in the execution of field installations of company products.
Provide technical support and training to customers on the installation, operation, troubleshooting, part identification, and repair of Flow equipment at both the customer’s location and via E-mail, telephone correspondence, fax, etc.
Produce accurate & detailed technical reports.
Assist in maintaining relevant technical documentation.
Work overtime as necessary, sometimes including weekends as per company policy.
Provide assistance to customer service by determining parts required by a customer.
Establish and maintain a positive relationship with our distributors and customers while serving as a liaison between the customer and Flow.
Visit customer locations regularly to audit performance of products and evaluate customer maintenance practices.
Consult with engineering and other departments about design problems/trend failures; may recommend changes and improvements in products.
Suggest and make part list of consumable & spares to customer to upkeep company products & generate Aftermarket business

Requirements

What you’ll need

Diploma or degree in Electrical, Electronics, Robotics, Mech. Eng. or Mechatronics.
Minimum of 3~5 years of recent service-related experience with Robotics, Motion Control Systems, CNC machine tools or other relevant capital equipment.
Experienced in CNC programming.
Language: English, and Native Language

Benefits

Comp & perks

None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CNC programmingRoboticsMotion Control SystemsCNC machine toolstechnical supporttroubleshootingtechnical documentationtechnical reportingpart identificationrepair

Soft Skills

customer servicerelationship managementcommunicationliaisonproblem-solvingtrainingsupervisionauditingconsultationteam collaboration

Certifications

Diploma in Electrical EngineeringDiploma in Electronics EngineeringDiploma in Robotics EngineeringDiploma in Mechanical EngineeringDiploma in Mechatronics EngineeringDegree in Electrical EngineeringDegree in Electronics EngineeringDegree in Robotics EngineeringDegree in Mechanical EngineeringDegree in Mechatronics Engineering