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Regional Patient Recruitment Lead
Flourish ResearchRegional Patient Recruitment Lead driving patient enrollment and engagement across Flourish Research’s North Florida clinical research sites. Leading dispersed recruitment teams, optimizing funnels, and meeting enrollment and revenue targets.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic recruitment planning and execution, with a strong focus on achieving enrollment and revenue goals. Proven ability to lead and develop high-performing teams while ensuring compliance with clinical trial processes and delivering exceptional patient experiences.
Highest-signal resume keywords
Strategic Recruitment PlanningPatient Enrollment ManagementCall Center LeadershipClinical Trial Processes KnowledgeKPI Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Enrollment StrategiesData AnalysisCoaching SkillsCRM ProficiencyCall Center Systems
Soft Skills
LeadershipCollaborationCommunicationEmotional IntelligenceAdaptability
Tools & Technologies
CTMS SystemsPhone Platforms
Industry Keywords
Clinical TrialsHealthcare SalesDiversity and InclusionCommunity PartnershipsPatient Advocacy
About the role
Key responsibilities & impact- Create and execute strategic recruitment plans for assigned studies and locations
- Achieve study enrollment goals and revenue targets
- Guide multi-channel recruitment strategies, including community partnerships, physician referrals, and patient databases
- Ensure an exceptional patient experience from initial contact through screening and enrollment
- Build relationships with community organizations, patient advocacy groups, and healthcare providers
- Oversee diversity and inclusion initiatives for representative clinical-trial populations
- Monitor individual and team performance indicators and address underperformance
- Build a culture of accountability, collaboration, and results
- Prioritize studies and route patients to optimize revenue and enrollment commitments
- Lead and manage patient recruiting call center and related teams
- Manage prescreen programs, prioritization, routing, strategy, and database growth
- Implement coaching, training, and development initiatives
- Identify process and system improvements with corporate and site support teams
- Participate in sponsor relations and communications
- Manage site-level vendor relationships and sponsor-funded recruitment campaigns
- Ensure accurate documentation in CRM and CTMS systems
- Ensure enrollment teams follow legal, ethical, and professional standards
- Perform additional duties assigned by management
Requirements
What you’ll need- Proven success leading high-performing teams meeting or exceeding enrollment and revenue goals
- 3+ years managing a patient enrollment team of 5+ representatives
- Call center leadership supporting multi-therapeutic studies preferred
- 2–3 additional years as a patient enrollment representative preferred
- Bachelor’s degree required; business degree preferred
- Healthcare sales and call center management training preferred
- Strong knowledge of clinical trial enrollment processes, protocols, and regulations
- Proven leadership of geographically dispersed teams
- Highly data-driven, able to identify trends and take fast, measurable action
- Ability to build a culture of accountability, performance, and results
- Advanced coaching skills, including emotional intelligence and persona-based messaging
- Experience managing and improving KPIs at individual and team levels
- Ability to create and execute study-specific recruiting strategies
- Expertise in delivering an exceptional, inclusive patient experience
- Proficiency with call center systems, phone platforms, and CRMs
- Strong cross-functional collaboration and communication skills
- Adaptable, solutions-oriented, and effective in dynamic environments
- Relevant therapeutic area experience is a plus
Benefits
Comp & perks- Excellent comprehensive benefits package
- Supportive and collaborative work environment
- Endless growth opportunities
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with 4% match
- Tuition reimbursement
- Parental leave
- Referral program
- Employee assistance program
- Life insurance
- Disability insurance
- 15 days of PTO
- 10 company holidays
- Bonus compensation