Flourish Research

Regional Patient Recruitment Lead – Clinical Research

Flourish Research

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

About the role

  • Create and execute strategic recruitment plans in partnership with the corporate patient recruitment team for all assigned studies and locations
  • Achieve study enrollment goals and assigned revenue targets
  • Guide teams in implementing multi-channel recruitment strategies, including community partnerships, physician referrals, and patient databases
  • Ensure an exceptional patient experience from initial contact through screening and enrollment
  • Develop relationships with community organizations, patient advocacy groups, and healthcare providers to build sustainable referral networks
  • Manage prescreen programs, ensuring appropriate prioritization, routing, and strategy to support revenue goals, enrollment timelines, and database growth
  • Identify process and system improvement opportunities and partner with corporate and site support teams to drive enhancements
  • Manage and maintain site-level vendor relationships, including sponsor-funded central recruitment campaigns
  • Ensure accurate and timely documentation within CRM and CTMS systems
  • Perform additional duties as assigned by management

Requirements

  • 3+ years managing a patient enrollment team of 5+ representatives
  • Proven success leading high-performing teams that meet or exceed enrollment and revenue goals
  • Call center leadership supporting multi-therapeutic studies preferred
  • 2–3 additional years as a patient enrollment representative preferred
  • Bachelor’s degree required; business degree preferred
  • Strong knowledge of clinical trial enrollment processes, protocols, and regulations
  • Ability to build a culture of accountability, performance, and results
  • Advanced coaching skills, including emotional intelligence and persona-based messaging to improve conversion
  • Experience managing and improving KPIs at both individual and team levels
  • Relevant therapeutic area experience is a plus.
Benefits
  • Medical, dental, and vision insurance for the individual employee and family
  • 401K Retirement Plan with generous company matching
  • Disability Insurance, 100% paid
  • Life Insurance, 100% paid
  • Paid Approved Training and ACRP Certification
  • Paid Licensure Renewal
  • 9 Paid Holidays
  • 3+ Weeks Paid Time Off
  • Bereavement Leave
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
patient enrollmentrecruitment strategiesCRM systemsCTMS systemsKPI managementclinical trial processesprotocolsregulations
Soft Skills
leadershipcoachingemotional intelligencecommunicationrelationship buildingaccountabilityperformance managementresults orientation
Certifications
Bachelor's degreebusiness degree