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Senior Clinical Access Specialist
Flourish HealthSenior Clinical Access Specialist focusing on mental health for underserved communities. Conducting assessments and coordinating admissions to connect families with timely care.
About the role
Key responsibilities & impact- Complete brief mental health assessments, triage, and obtain collateral clinical information for adolescents, young adults, and families via telehealth
- Complete timely, high-quality documentation and follow-up for each clinical interaction
- Determine clinical fit, risk level, and appropriate next steps—within Flourish or through external referrals
- Serve as the clinical subject matter expert on state-specific contracts, admission pathways, eligibility requirements, and referral processes
- Communicate with referral sources, managed care organizations, state agencies, juvenile justice programs, child welfare agencies, and other external stakeholders to coordinate admissions and ensure timely progression through the intake process
- Track and manage contract-specific admission requirements, timelines, and documentation needs to support compliance and operational excellence
- Serve as a trusted team resource regarding contract requirements, referral expectations, and complex admission scenarios
- Collaborate closely with multidisciplinary teams including therapists, care advocates, and operations partners
- Use clinical judgment to meet families where they are—motivating engagement while maintaining appropriate clinical boundaries
- Support with covering full-time assessment role PTO and clinical administrative work as needed
Requirements
What you’ll need- Master’s degree in a clinical discipline, fully licensed for a minimum of 2yrs (LCSW, LMFT, LPC, LCMHC, or equivalent)
- 8+ years of relevant patient experience or equivalent performance
- Experience conducting brief assessments and/or triage, ideally in a remote or telehealth setting
- Strong organizational skills and attention to detail
- Comfort navigating changing workflows in a scaling organization
- Experience communicating with external stakeholders
- Must be 18 years or older
- Attendance at 2+ in-person events per year required
Benefits
Comp & perks- 401(k) matching
- Home Office Stipend
- Paid Time Off
- Medical, Dental, and Vision Insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mental health assessmentstriageclinical documentationclinical judgmentremote assessmentstelehealth
Soft Skills
organizational skillsattention to detailcommunicationcollaborationmotivation
Certifications
Master’s degreeLCSWLMFTLPCLCMHC