Billing Operations Associate

Flourish Health

Billing Operations Associate at Flourish responsible for managing billing claims in mental health services. Ensuring accuracy and efficiency of billing processes with operational support for patient care.

Posted 5/16/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $59,000 per yearWebsite

About the role

Key responsibilities & impact

Submit and manage monthly billing claims for all active patients under a bundled rate model
Ensure accuracy of billing inputs, including patient eligibility, enrollment status, and service periods
Maintain detailed billing records and audit trails through regular reconciliation processes
Identify, investigate, and resolve billing discrepancies in a timely manner, including denial and appeals management
Track billing changes such as pauses, discharges, or plan transitions and ensure accurate adjustments
Manage different billing systems and claim structures based on the MCO and state specific requirements
Perform routine audits to ensure billing data aligns with internal systems and source-of-truth records
Reconcile billing outputs against enrollment, care delivery, and eligibility data
Collaborate with leadership to validate patient status, authorizations, and billing eligibility
Partner with Finance on invoicing, reporting, and payment tracking
Identify opportunities to improve billing workflows, accuracy, and scalability

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Healthcare Administration, or comparable experience
1–2 years of experience in billing, finance operations, or a detail-oriented administrative role
Strong attention to detail and commitment to accuracy
Excellent organizational and time management skills
Comfort working with structured data and reconciling across multiple sources
Strong written and verbal communication

Benefits

Comp & perks

401(k) matching
Home Office Stipend
Paid Time Off
Medical, Dental, and Vision Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing claims managementbilling reconciliationdenial managementappeals managementdata reconciliationbilling workflowsfinancial reportinginvoicingpatient eligibility verificationaudit processes

Soft Skills

attention to detailorganizational skillstime managementcommunication skillscollaborationproblem-solvingaccuracy commitment

Certifications

Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in Healthcare Administration