Build relationships with prospective enterprise-level clients.
Leverage the following strategic sales motions: Strategic Account Planning, Account Based Sales (ABM), Tailored Sales Automation Drip Campaigns (Salesloft / Outreach.io), Embrace Enterprise GAP / Value / Solution Sales Methodologies, Execute Upsell / Cross-Sell / Nurture / GTM / Awareness Sales Campaigns, Construct and Deliver Interactive Growth Presentations and Proposals.
Deliver exceptional Customer Experiences with new clients, ensuring their triumphant onboarding.
Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects.
Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications.
Convey the value of our products through innovative approaches.
Drive the adoption of novel features and enhancements, perpetuating growth.
Conduct Quarterly Business Reviews and interactions grounded in value with clients.
Oversee the complete customer lifecycle, including escalations and touchpoints.
Amass insights and recommendations from clients to inform product refinement.
Exemplify thought leadership and orchestrate customer advocacy.
Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars.
Rigorously document and classify client interactions for valuable insights.
Requirements
5+ years growing revenue within Enterprise customer accounts with a customer-centric approach.
You’re a dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management.
Experience selling to technical buyers and working with resellers, VAR’s, and channel partners.
Highly organized and thrive in a high-velocity environment that, although reasonable and respectful, often has ambiguities and competing priorities.
Available to travel up to 25%.
Multilingual proficiency to elevate global engagement is a distinct advantage.