Flossy

Software Engineer, Voice

Flossy

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudGoGoogle Cloud Platform

About the role

  • Design, build, and maintain scalable and voice systems
  • Contribute to the entire software development lifecycle, from concept and design to testing and deployment.
  • Proactively identify and address performance bottlenecks and architectural improvements.
  • Integrate Generative AI LLM intelligence into all parts of the system
  • Debug and resolve complex technical issues related to system integrations and data flow.
  • Collaborate with product and operations teams to ensure smooth deployments and reliable system performance.
  • Contribute to monitoring, alerting, and incident response.

Requirements

  • 4 - 10 years of experience as a Software Engineer.
  • Strong Proficiency in Go (Golang) is a must
  • Strong Experience with Voice Systems including STT/TTS systems, custom EOU solutions and transcription systems
  • Strong positive view on Artificial Intelligence and its application in real-world problems.
  • Strong advocate for automated testing in daily development workflows, with experience writing unit, integration, and end-to-end tests
  • Excited to work at a small company in growth mode with very little process.
  • Excellent problem-solving skills and a strong understanding of data structures and algorithms
  • Familiarity with phone system integration and on the wire call analysis
  • Experience with Fine tuning and custom training of voice systems
  • Experience with Speech-to-Speech models
  • Self-starter with a growth mindset and the ability to adapt to evolving technical challenges.
  • Clear, concise communicator—both written and verbal.
  • Bonus: Experience in the dental industry or familiarity with dental practice management systems.
  • Experience with cloud platforms (e.g., AWS, GCP, Azure).
  • Experience with real-time systems make the whole stack work faster from call agent -> backend
  • Experience and advocacy of Test-Driven Development (TDD) experience
Benefits
  • Opportunity to join a fast-growing team shaping the future of AI in healthcare.
  • Flexible remote work environment with high ownership and autonomy.
  • Competitive compensation and benefits package.
  • Career development through close collaboration with leadership across Product, Engineering, Sales, and Operations.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GoVoice SystemsSTTTTSGenerative AIAutomated TestingUnit TestingIntegration TestingEnd-to-End TestingTest-Driven Development
Soft skills
Problem-SolvingClear CommunicationAdaptabilityGrowth MindsetCollaboration
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