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About the role
Key responsibilities & impact- Own end-to-end customer implementations, serving as the primary delivery point of contact from kickoff through go-live
- Lead structured discovery to understand customer compliance programs, risk and control frameworks, and audit requirements
- Configure FloQast Compliance Management to align with customer processes, including risks, controls, workflows, and evidence collection
- Guide customers through best practices for structuring controls, documentation, and ongoing compliance processes
- Plan, manage, and execute implementation timelines, milestones, and deliverables across multiple concurrent customers
- Proactively manage risks, dependencies, and scope to keep implementations on track
- Lead customer working sessions and walkthroughs with confidence and professionalism
- Communicate clearly and consistently with customers, setting expectations and driving accountability
- Document configurations, decisions, and outcomes to support internal handoffs and long-term customer success
- Partner cross-functionally with internal teams as needed to resolve issues and ensure a high-quality delivery experience
- Support post go-live stabilization and early adoption efforts to ensure customers realize value quickly
Requirements
What you’ll need- At least 2-3 years of experience in accounting, audit, advisory, accounting systems, or a client-facing consulting role
- Bachelor’s degree in Accounting, Finance, or a related field
- Strong understanding of accounting, audit, and internal control processes
- Familiarity with compliance frameworks such as SOX, SOC, or similar programs is a plus
- Experience managing client-facing workstreams or projects
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple customer engagements simultaneously
- Comfort leading customer discussions and making configuration decisions
- High level of ownership, accountability, and follow-through
- Ability to learn new systems and workflows quickly
Benefits
Comp & perks- Medical
- Dental
- Vision
- Family Forming benefits
- Life & Disability Insurance
- Unlimited Vacation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingauditcompliance managementrisk managementcontrol frameworksdocumentationproject managementconfigurationevidence collectionclient-facing consulting
Soft Skills
communicationorganizational skillsattention to detailleadershipaccountabilityproblem-solvingcustomer engagementprofessionalismcollaborationtime management