Strategic Account Manager, Restoration

Floor & Decor

Strategic Account Manager designing and executing strategic plans for major commercial accounts in flooring retail. Focused on relationship building, negotiation, and expanding market reach.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Owning the strategy and execution for major commercial accounts—prospecting, negotiating, and expanding relationships across regional and national footprints.
Developing detailed sales plans and forecasts that guide margin, pricing, and custom program decisions, including private-label offerings.
Leading RFP/RFQ responses, navigating long bid cycles, and coordinating deeply with internal partners to ensure accuracy, competitiveness, and value.
Acting as the industry intelligence hub—sharing market, customer, and competitive insights that shape product, supplier, and marketing strategies.
Building strong, trust-driven relationships with commercial clients through regular touchpoints, events, onsite visits, and problem-solving that keeps projects moving.
Identifying new opportunities within assigned accounts and opening doors to prospective buyers through referrals, research, and proactive outreach.

Requirements

What you’ll need

5+ years managing major or national accounts with long commercial sales cycles—and a consistent track record of meeting or exceeding multi-million-dollar revenue targets
Experience working within complex construction or flooring-related environments, navigating bids, specifications, pricing structures, and supplier partnerships
High proficiency with CRM (preferably Salesforce), Microsoft Suite, and data-driven forecasting tools to manage pipelines and drive decision-making
Strong negotiation, communication, and relationship-building skills that help you influence stakeholders, solve problems, and maintain trust across large account networks
A self-driven, organized approach that thrives in remote work while delivering reliably on deadlines, follow-through, and detailed documentation
A strategic mindset paired with the hands-on hustle to identify opportunities, pursue leads, and close high-value business.

Benefits

Comp & perks

Bonus opportunities & career advancement opportunities at every level
401k with company match
Employee Stock Purchase Plan
Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales planningforecastingnegotiationRFP responseRFQ responseproblem-solvingrelationship managementopportunity identificationpipeline managementrevenue generation

Soft Skills

communicationrelationship-buildinginfluencingorganizationself-driventrust-buildingstrategic mindsethustleattention to detaildeadline management