Benefits Manager

Flock Safety

As a Benefits Manager at Flock, lead global benefits programs and ensure compliance while enhancing employee experience. Join a tech-driven company focused on safety and privacy innovation.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the day-to-day administration of global benefits programs and ensure employees receive timely, accurate support for benefit questions, issues, escalations, claims, and appeals.
Optimize our self-insured benefits footprint through rigorous, ongoing data review.
Own key benefits operations, including enrollments, terminations, new hire orientations, offboarding, records management, and employee lifecycle support related to benefits.
Partner with external vendors and brokers to ensure strong service delivery, proactively resolve operational issues, and improve the overall employee benefits experience.
Support annual renewal cycles and ongoing program administration for health and wellbeing offerings.
Maintain compliance with benefits-related requirements and reporting, including administration processes, audits, and regulatory obligations.
Ensure benefit elections and data are accurately reflected across systems, carriers, payroll, and related integrations.
Oversee billing reconciliation, reporting, process documentation, and operational controls that improve efficiency and data integrity.
Partner with the broader Total Rewards team to develop communications, training, and education that help employees and partner teams understand available programs.
Contribute to the evolution of Flock's total rewards philosophy and benefits strategy through scalable processes, thoughtful problem solving, and continuous improvement.

Requirements

What you’ll need

Deep experience in benefits administration, benefits program management, or HR operations.
Strong analytical and problem-solving skills, with the ability to work with data, metrics, and process details.
Excellent customer service and communication skills, with the ability to support employees and influence cross-functional partners.
Experience operating in fast-paced, high-growth, and ambiguous environments.
Strong project and process management skills, with a track record of building and improving operational workflows.
A practical, employee-centered mindset and a commitment to delivering a best-in-class benefits experience.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits administrationbenefits program managementHR operationsdata analysisbilling reconciliationprocess documentationcompliance reportingemployee lifecycle supportoperational controlsprogram administration

Soft Skills

analytical skillsproblem-solving skillscustomer servicecommunication skillsinfluencing skillsproject managementprocess managementemployee-centered mindsetcontinuous improvementadaptability